Brow Services Specialist

6 days ago


Auburn, Massachusetts, United States Ulta Beauty Full time

About the Role

As a Brow Services Specialist at Ulta Beauty, you will play a key role in delivering exceptional customer service and ensuring a seamless shopping experience for our guests. We are seeking an experienced professional with a passion for beauty and excellent communication skills to join our team.

Job Summary

The Brow Services Specialist is responsible for maximizing sales in the Benefit brand by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and performing short services such as eyebrow and facial waxing, tweezing, and tinting. This position requires an active license in Esthetics or Cosmetology (as required by law), exceptional guest service, and the aptitude to learn and communicate product knowledge.

Key Responsibilities:

  • Meet or exceed Benefit brand sales and service goals, and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty, omni-channel, and retail shrink.
  • Ensure each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, and recommending complementary products, samples, and services.
  • Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
  • Perform short services at the Brow Bar, including (but not limited to) eyebrow and facial waxing, tweezing, eyebrow tinting, strip lash applications, and threading in accordance with all of Ulta Beauty's policies and procedures.
  • Use appointment book or system to book guests' appointments for initial services, return services, and events.
  • Maintain prompt, regular attendance.

Requirements:

  • High school diploma is preferred.
  • Cosmetology or esthetics license where required by state law.
  • Experience in make-up application; eyebrow and facial waxing, tweezing, and eyebrow tinting is preferred.
  • Proficiency with use of equipment needed to perform technical work.

Estimated Salary: $45,000 - $65,000 per year, depending on location and experience. Ulta Beauty offers a competitive salary, benefits package, and opportunities for career growth and development.



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