Service Representative Specialist

5 days ago


Harrisburg, Pennsylvania, United States nTech Workforce Full time
Job Description

As a Customer Service Liaison Officer with nTech Workforce, you will play a vital role in supporting the Medicare Appeal process by providing exceptional customer service and resolving inquiries in a timely and professional manner.

The ideal candidate will have a strong understanding of internal policies, procedures, and services, as well as excellent communication skills to effectively interact with hospitals, physicians, beneficiaries, and other program recipients.

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, along with opportunities for growth and development within our dynamic team.

  • Develop and maintain a working knowledge of internal policies, procedures, and services
  • Utilize automated systems to log and retrieve information, and perform accurate and timely data entry
  • Respond to incoming inquiries from customers or providers via phone, email, fax, or mail, and communicate responses within required turnaround times


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