Transportation Operations Manager

7 days ago


Matthews, North Carolina, United States Epes Transport Full time
About the Role

We are seeking a highly skilled Dedicated Operations Supervisor to join our team at Epes Transport. The successful candidate will be responsible for ensuring the smooth operation of our dedicated accounts, providing exceptional customer service, and ensuring compliance with company policies and industry regulations.

Key Responsibilities
  • Coordinates with internal and external customers to determine and fill needs for drivers and equipment.
  • Plans and schedules drivers per the customer's requirement(s).
  • Provides supervision, training, and leadership to drivers to ensure good customer service.
  • Trains and counsels drivers on safety, hours of service requirements, workers' compensation, and other overall company policies.
  • Promotes compliance with DOT requirements and Epes safety program.
  • Manages vacation and time-off requests based on driver, company, and customer needs.
  • Provides billing, payroll information, and special reporting requirements as related to the dedicated business and customer requests.
  • Attends quarterly safety meetings.
  • Assists the Dedicated Operations Manager and provides administrative support as required by all operations of the Dedicated Division.
  • Coordinates with the Recruiting Department and Safety Department to assist and ensure that candidates are informed and prepared to join the Dedicated Operations Department.

About Epes Transport

Epes Transport is dedicated to providing quality transportation services. Our mission is to continuously improve the quality of our service to meet and exceed the needs of our customers. We strive to ensure reasonable profits and long-term growth by continuously improving our quality management system.

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