Business Technology Platform Senior Customer Success Partner

6 days ago


Newtown Square, Pennsylvania, United States SAP Full time
About the Role

We are seeking a highly skilled Business Technology Platform Senior Customer Success Partner to join our team. As a key member of our customer success organization, you will be responsible for driving customer value realization and ensuring the successful adoption of SAP Business Technology Platform.

Key Responsibilities
  • Develop and execute customer success plans to drive business outcomes and customer satisfaction
  • Provide technical guidance and support to customers on SAP Business Technology Platform, including solutions for App Dev and Integration, Data and Analytics, Automation, and AI
  • Collaborate with cross-functional teams to identify and address customer needs and pain points
  • Conduct regular business reviews and provide strategic recommendations to customers
  • Develop and maintain strong relationships with customers, stakeholders, and internal teams
Requirements
  • 5+ years of experience in a technical customer success or pre-sales role, with a focus on cloud-based solutions
  • Proven track record of driving customer value realization and adoption
  • Strong technical knowledge of SAP Business Technology Platform and related solutions
  • Excellent communication, presentation, and project management skills
  • Ability to travel up to 30% of the time
About SAP

SAP is a leading provider of enterprise software and services, with a mission to help organizations run better and improve people's lives. We are committed to innovation, customer satisfaction, and employee development.



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