VoIP Infrastructure Specialist

7 days ago


Raleigh, North Carolina, United States Cynet Systems Full time
Job Overview:

At Cynet Systems, we're seeking a skilled VoIP Infrastructure Specialist to join our team.

**Key Responsibilities:**

* Configure and manage Cisco IP Telephony platforms, including CUCM, Unity, and UCCX
* Troubleshoot VoIP issues, including calls, voicemails, and related problems
* Administer IP telephone platforms, including backups, alert response, resource monitoring, and performance monitoring
* Perform performance tuning, capacity planning, database administration, and fault management

**Requirements:**

* Recent hands-on experience with Cisco IP Telephony platform configuration, management, and troubleshooting
* Experience with Cisco CUCM moves, adds, and changes for IP telephones
* Knowledge of Cisco Unity voicemail account configuration and management
* Familiarity with Cisco UCCX Call Center configuration, management, and troubleshooting
* Experience with Cisco WebEx softphone rollout, support, and troubleshooting

**What We Offer:**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you're a motivated and experienced VoIP professional looking for a new challenge, we encourage you to apply.

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