Technical Support Specialist

4 weeks ago


Atlanta, Georgia, United States ATC Full time

**Job Summary**

ATC is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will provide technical assistance to computer users, resolving issues with hardware and software, and ensuring seamless system performance.

**Key Responsibilities**

Provide technical support to users via phone, email, and in-person

Troubleshoot and resolve computer problems, including hardware and software issues

Collaborate with third-party vendors to resolve complex technical issues

Create and manage incident tickets, ensuring timely resolution and escalation

Develop and deliver training materials and procedures to users

**Requirements**

3+ years of experience in a helpdesk or technical support role

Strong knowledge of Microsoft Office, Windows 10, and Active Directory

Excellent communication and problem-solving skills

**Work Schedule**

The successful candidate must be local to Atlanta and able to work in our office daily.



  • Atlanta, Georgia, United States TekStream Solutions Full time

    Desktop Support Role at TekStream SolutionsTekStream Solutions is seeking a skilled Desktop Support Specialist to provide technical assistance to our team. As a Desktop Support Specialist, you will be responsible for troubleshooting and resolving technical issues related to Windows and Mac laptops, iOS and Android mobile devices, monitors, printers, and...


  • Atlanta, Georgia, United States US Tech Solutions Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at US Tech Solutions. As a Technical Support Specialist, you will provide technical support for iPhones and iPads, addressing device functionality issues and troubleshooting problems related to software, hardware, and cellular...


  • Atlanta, Georgia, United States US Tech Solutions Full time

    Job Title: Technical Support Specialist Job Summary: We are seeking a skilled Technical Support Specialist to provide technical assistance to our clients. Key Responsibilities: * Provide technical support for iPhones and iPads, addressing device functionality issues and troubleshooting problems related to software, hardware, and cellular connectivity. *...


  • Atlanta, Georgia, United States Disability Solutions Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at T-Mobile. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers.Key ResponsibilitiesProvide technical support to customers via phone, email, and chatAnalyze and resolve complex...


  • Atlanta, Georgia, United States Abacus Full time

    Technical Support SpecialistAbacus is seeking a skilled Technical Support Specialist to provide technical assistance to engineers in various areas, including production, operations, maintenance, process improvement, and product development.Key Responsibilities:Provide technical support to engineers in areas such as production, operations, maintenance,...


  • Atlanta, Georgia, United States DivIHN Integration Inc Full time

    At DivIHN Integration Inc, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical repair direction and support on all client proprietary products. You will work closely with our vendors to help resolve diagnostic and repair direction for our customers.About...


  • Atlanta, Georgia, United States Syntricate Technologies Full time

    Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Syntricate Technologies. As a Technical Support Specialist, you will be responsible for providing technical support across the company, including installing and configuring computer hardware, software, systems, networks, printers, and scanners. You will also be...


  • Atlanta, Georgia, United States Verint Systems Full time

    Job Summary:Verint Systems is seeking a skilled Technical Support Specialist to join our Fraud and Security Solutions team. As a Technical Support Specialist, you will provide technical assistance to customers and integrators, troubleshooting and resolving complex technical issues.Key Responsibilities:Provide technical support to customers and integrators...


  • Atlanta, Georgia, United States TEKsystems Full time

    About the Role:We are seeking a highly skilled Technical Support Specialist to join our team at TEKsystems. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our C-level, AVP, VP, and administrative assistants.Key Responsibilities:Provide timely and effective technical support to our executive team,...


  • Atlanta, Georgia, United States Pyramid Consulting, Inc Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Pyramid Consulting, Inc. The successful candidate will be responsible for providing technical support and maintenance for our clients' technology infrastructure.Key Responsibilities:Provide technical support and troubleshooting for...


  • Atlanta, Georgia, United States DivIHN Integration Inc Full time

    At DivIHN Integration Inc, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical repair direction and support on all client proprietary products. You will work closely with our vendors to help resolve diagnostic and repair direction for our customers.About...


  • Atlanta, Georgia, United States Johnson Service Group (IL) Full time

    Job Description:At Johnson Service Group, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support for iPhones and iPads, addressing device functionality issues and troubleshooting problems related to software, hardware, and cellular connectivity.Key...


  • Atlanta, Georgia, United States Syntricate Technologies Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Syntricate Technologies. The ideal candidate will have a strong background in audio video conference management and support using Webex, as well as experience with telecommunications systems, including switches, routers, and Voice over Internet Protocol (VOIP).Key...


  • Atlanta, Georgia, United States V-Soft Consulting Full time

    Job Summary:V-Soft Consulting is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams. This includes troubleshooting and resolving technical issues related to computer hardware and software, as well as...


  • Atlanta, Georgia, United States I2USystems Inc Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at I2USystems Inc. The successful candidate will be responsible for providing exceptional technical support to our clients, ensuring that their IT needs are met with efficiency and professionalism.Key Responsibilities:Provide...


  • Atlanta, Georgia, United States Inspiroz Full time

    Job OverviewInspiroz is seeking a skilled School Technology Specialist to join our on-site IT support team in Atlanta. As a key member of our team, you will play a crucial role in supporting the day-to-day technology needs across our portfolio of charter schools.As a School Technology Specialist, you will work under the supervision of an Inspiroz Service...


  • Atlanta, Georgia, United States Mondo Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Mondo. As a key member of our IT operations team, you will be responsible for monitoring production systems, addressing failures, and collaborating with teams to document production configurations and set operational...


  • Atlanta, Georgia, United States HighCloud Solutions Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly experienced Technical Support Specialist to join our team at HighCloud Solutions. The ideal candidate will have a minimum of 5 years of experience in providing hands-on technical support to internal users, with a strong background in resolving complex technical issues related to...


  • Atlanta, Georgia, United States Renewed Vision Full time

    Job OverviewRenewed Vision is seeking a highly skilled and customer-focused Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their success with our software products.Key Responsibilities:Provide timely and effective technical...


  • Atlanta, Georgia, United States Sparktek Full time

    Job Title: Technical Support Specialist Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Sparktek. As a key member of our IT department, you will be responsible for overseeing our IT systems and assets, assisting with upgrades and fixes, and providing training and support as needed. Key Responsibilities: •...