Mobility Solutions Expert

1 week ago


Livonia, Michigan, United States Hertz Full time

About Hertz Local Edition

Hertz Local Edition is a leading provider of car rental services to Lyft and Uber drivers.

Job Summary

We are seeking an experienced Mobility Solutions Expert to join our team. As a Mobility Solutions Expert, you will be responsible for providing exceptional customer service, ensuring optimal operational efficacies, and maximizing revenue opportunities.

Key Responsibilities:

  • Customer Service: Ensure customers have the best rental car experience by providing assistance with creating rental car reservations, processing rentals, and addressing post-rental inquiries.
  • Rental Car Preparation: Ensure vehicles are prepared for customer pick-up by checking for damage, cleaning interior and exterior, filling gasoline tanks, and checking fluid levels.
  • Revenue Maximization: Maximize revenue opportunities by actively soliciting business after customer inquiry and overcoming objections.

Requirements:

  • Professional Experience: 1+ years of experience in a fast-paced environment with various tasks, demonstrating professionalism, enthusiasm, and outstanding communication skills.
  • Education: High school diploma or equivalent required.
  • Certifications/Licenses: Valid driver's license with an acceptable driving record.

Skill Requirements:

  • Communication Skills: Excellent written and oral communication skills.
  • Time Management: Strong time management and organizational skills.
  • Teamwork: Proven experience of working well within a team.

Compensation and Benefits:

The estimated salary for this position is $15.00 per hour. We offer flexible shifts, including weekends and holidays, and overtime as required. The ability to work outdoors during all weather conditions is also essential.



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