Senior Retail Operations Manager

2 weeks ago


Peoria, Arizona, United States Lake Pleasant Store (83rd Ave & Lake Pleasant) Full time

Retail Store Manager in Training Job Summary

At Lake Pleasant Store (83rd Ave & Lake Pleasant), we are seeking a highly motivated and experienced Retail Store Manager in Training to lead our retail operations and drive business growth. As a key member of our team, you will be responsible for developing and executing retail operations plans, managing store production, and ensuring excellent customer service.

Main Responsibilities

  • Develop and execute retail operations plans to achieve daily, monthly, and yearly goals for operating income, revenue, and production.
  • Coordinate with district managers to develop and implement strategic plans to drive donations.
  • Monitor product levels daily to achieve bottom-line sales budget against targets.
  • Ensure payroll costs and operating costs are managed to budget.
  • Ensure team members deliver excellent customer service to donors and customers.
  • Ensure store locations are clean, well-kept, and reflect the Goodwill brand.
  • Partner with community businesses and organizations to promote the Goodwill mission.

Requirements

  • High school diploma or equivalent.
  • Two years' work experience in retail management, preferably in a thrift environment.
  • One year of customer service experience.
  • Proficient in Microsoft Office Suite.
  • Valid driver's license and clean MVR.
  • Ability to pass a background check and drug screen, where applicable.
  • Ability to speak and read English proficiently.

Benefits

  • 5 medical plans.
  • Employer-funded health reimbursement account.
  • 3 dental plans.
  • Vision plan.
  • 401(k) with immediate participation upon hire.
  • Employer-paid life insurance.
  • Employee assistance program.
  • Paid time off, sick, and vacation.
  • Paid holidays.


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