Senior Retail Operations Manager
2 weeks ago
Retail Store Manager in Training Job Summary
At Lake Pleasant Store (83rd Ave & Lake Pleasant), we are seeking a highly motivated and experienced Retail Store Manager in Training to lead our retail operations and drive business growth. As a key member of our team, you will be responsible for developing and executing retail operations plans, managing store production, and ensuring excellent customer service.
Main Responsibilities
- Develop and execute retail operations plans to achieve daily, monthly, and yearly goals for operating income, revenue, and production.
- Coordinate with district managers to develop and implement strategic plans to drive donations.
- Monitor product levels daily to achieve bottom-line sales budget against targets.
- Ensure payroll costs and operating costs are managed to budget.
- Ensure team members deliver excellent customer service to donors and customers.
- Ensure store locations are clean, well-kept, and reflect the Goodwill brand.
- Partner with community businesses and organizations to promote the Goodwill mission.
Requirements
- High school diploma or equivalent.
- Two years' work experience in retail management, preferably in a thrift environment.
- One year of customer service experience.
- Proficient in Microsoft Office Suite.
- Valid driver's license and clean MVR.
- Ability to pass a background check and drug screen, where applicable.
- Ability to speak and read English proficiently.
Benefits
- 5 medical plans.
- Employer-funded health reimbursement account.
- 3 dental plans.
- Vision plan.
- 401(k) with immediate participation upon hire.
- Employer-paid life insurance.
- Employee assistance program.
- Paid time off, sick, and vacation.
- Paid holidays.
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