Veteran Support Case Coordinator
4 weeks ago
POSITION TITLE: Veteran Support Case Coordinator
LOCATION: Johnson City, TN
STATUS: Full Time, Salaried, Exempt
PROGRAM: Supportive Services for Veteran Families (SSVF)
REPORTS TO: Program Manager
INTRODUCTION:
Volunteers of America Mid-States (VOA) is a non-profit organization dedicated to fostering positive transformations in the lives of individuals and communities through a commitment to service. Our mission encompasses providing housing solutions for families, veterans, and low-income seniors, alongside care for individuals with developmental disabilities, as well as offering free HIV testing and educational resources. Our team is composed of dedicated professionals who strive to create impactful change and nurture thriving communities. We provide a comprehensive benefits package to our employees.
BENEFITS:
VOA offers an extensive benefits package that includes:
- Health and Wellness Program
- Financial Wellbeing Package
- Work Culture Initiatives
- Training & Development Programs
JOB SUMMARY AND QUALIFICATIONS:
The SSVF program is designed to assist Veterans who are experiencing homelessness or are at risk of losing their housing. The Veteran Support Case Coordinator plays a crucial role in helping veterans overcome their housing challenges, improving their independent living skills, connecting them with essential community resources, and empowering them to achieve housing stability and self-sufficiency.
WHAT YOU SHOULD HAVE FOR THIS ROLE:
This position requires a Bachelor's degree in social work or a related field, with a minimum of five years of relevant experience, or three years of related work experience for Veterans. Candidates must demonstrate proficiency in family needs assessment, advocacy, counseling, and collaboration with local service providers. Strong communication skills, organizational abilities, and problem-solving capabilities are essential. A personal vehicle is required, and the candidate should be prepared to travel frequently.
RESPONSIBILITIES:
- Conduct outreach to engage veteran families
- Manage cases, including assessments and the development of case plans
- Establish connections with service providers
- Provide referrals and coordinate necessary services
- Educate participants about available supportive services
- Complete documentation and input data into HMIS
- Facilitate the Critical Time Intervention model
- Collaborate effectively with the SSVF team
Equal opportunity employer.
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