Customer Service Representative
4 weeks ago
Position Summary
We are seeking a highly skilled and detail-oriented Billing and Invoicing Specialist to join our team at Spectrum VoIP. This role will be responsible for assisting in our billing department with invoicing and interacting with customers.
Key Responsibilities:
- Receive and enter incoming customer payments
- Communicate with customers regarding billing issues and queries via phone and email
- Update and maintain billing records and documentation
- Interact with customers to respond to specific requirements
- Perform assigned administration related duties and responsibilities
- Maintain invoice records and support documents
- Collaborate with other departments to cater to customer needs
- Evaluate, analyze and verify dates of service and billed amounts
Requirements:
- Bachelor's degree or degree from an accredited college/university or any equivalent combination of education, training and experience
- 2+ years' experience of billing/accounts receivable preferred
- Must be dependable and able to work a Monday through Friday 8am-5pm work schedule, with some flexibility when needed
Why Work with Us?
We offer a dynamic and fast-paced work environment, opportunities for growth and development, and a competitive compensation package.
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