Customer Service Representative

4 weeks ago


Plano, Texas, United States Spectrum VoIP Full time
Job Description

Position Summary

We are seeking a highly skilled and detail-oriented Billing and Invoicing Specialist to join our team at Spectrum VoIP. This role will be responsible for assisting in our billing department with invoicing and interacting with customers.

Key Responsibilities:

  • Receive and enter incoming customer payments
  • Communicate with customers regarding billing issues and queries via phone and email
  • Update and maintain billing records and documentation
  • Interact with customers to respond to specific requirements
  • Perform assigned administration related duties and responsibilities
  • Maintain invoice records and support documents
  • Collaborate with other departments to cater to customer needs
  • Evaluate, analyze and verify dates of service and billed amounts

Requirements:

  • Bachelor's degree or degree from an accredited college/university or any equivalent combination of education, training and experience
  • 2+ years' experience of billing/accounts receivable preferred
  • Must be dependable and able to work a Monday through Friday 8am-5pm work schedule, with some flexibility when needed

Why Work with Us?

We offer a dynamic and fast-paced work environment, opportunities for growth and development, and a competitive compensation package.



  • Plano, Texas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house team, you'll be responsible for:Greeting customers and providing them with a positive, engaging experience.Taking customer orders using our Point of Sales System.Cleaning, preparing, and...


  • Plano, Texas, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAt Domino's Pizza LLC, we're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our front-of-house team, you'll be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide...


  • Plano, Texas, United States Digital Matrix Systems Full time

    Job Title: Customer Service RepresentativeAt Digital Matrix Systems, we are seeking a highly skilled and motivated Customer Service Representative to join our team in Plano, TX.Job SummaryWe are looking for a professional and courteous individual who can provide exceptional customer service and technical support to our clients. The ideal candidate will have...


  • Plano, Texas, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer orders using our technology and Point of...


  • Plano, Texas, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring that our customers receive the highest level of support and...


  • Plano, Texas, United States State Farm Insurance Full time

    Job SummaryAs a Customer Service Representative at State Farm Insurance, you will be responsible for assisting customers with inquiries, complaints, and policy changes. You will provide accurate and timely information regarding insurance products and services, process policy applications, renewals, and cancellations, and handle billing and payment inquiries....


  • Plano, Texas, United States The Cavco Family of Companies Full time

    About the Role:The Cavco Family of Companies is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences, resolving financial discrepancies, and negotiating repayment plans. Key Responsibilities:• Provide exceptional...


  • Plano, Texas, United States NerdsToGo of Plano, TX Full time

    Job OverviewNerdsToGo of Plano, TX is seeking a skilled Customer Service Representative to join our team. In this role, you will play a crucial part in ensuring our clients receive exceptional support and service for their IT needs.Key ResponsibilitiesProvide top-tier customer support for IT-related issues via phone, email, and chat.Efficiently manage and...


  • Plano, Texas, United States Genuine Parts Company Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Genuine Parts Company. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and provide accurate information about our products and...


  • Plano, Texas, United States NTT DATA Full time

    Job Summary: We are seeking a Customer Service Representative to provide exceptional phone support to policyholders, beneficiaries, agents, and internal customers. The ideal candidate will have previous experience in the insurance industry, excellent communication skills, and a strong attention to detail.Responsibilities:Provide front-line phone customer...


  • Plano, Texas, United States Trent Wilkins - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative for Trent Wilkins - State Farm Agent, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations.Key ResponsibilitiesEstablish and maintain strong customer relationships, providing prompt and accurate service as needed.Use a...


  • Plano, Texas, United States The UPS Store #6691 Full time

    Job SummaryThe UPS Store #6691 is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our retail sales team, you will be responsible for delivering exceptional customer service to all retail customers by receiving and processing packages for courier shipment and operating various equipment and...


  • Plano, Texas, United States Air Distribution Technologies, Inc. Full time

    Job Summary:Air Distribution Technologies, Inc. is seeking a highly skilled Customer Service Representative to join our team in Plano, TX. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, sales staff, and internal departments.Key Responsibilities:Process and manage customer orders,...


  • Plano, Texas, United States Ewing Subaru of Plano Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Ewing Subaru of Plano. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key...


  • Plano, Texas, United States RealManage Full time

    Overview:At RealManage, we are seeking a highly skilled Customer Service Representative to join our Shared Services team. As a key member of our team, you will be responsible for providing exceptional customer service to community homeowners, title / property closing agents, and community vendors.Responsibilities:Service inbound phone calls, emails, and...


  • Plano, Texas, United States Apple Roofing Full time

    We are seeking a highly skilled and detail-oriented Inside Customer Service Representative to support our sales team and provide exceptional customer service. The ideal candidate will be responsible for handling customer inquiries, managing customer records, and collaborating with the sales team to meet and exceed sales targets.Key Responsibilities:· Handle...


  • Plano, Texas, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a friendly and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring they receive the help they need on their journeys. Your duties will include...


  • Plano, Texas, United States National Vision Full time

    About the Role:We are seeking a highly skilled and customer-focused Front Desk Receptionist to join our team at National Vision. As the face of our stores, you will be responsible for providing exceptional customer service, ensuring a smooth flow of customers through the store, and maintaining organized patient records.Key Responsibilities:Ensure...


  • Plano, Texas, United States Farmers District Office - DFW Full time

    Job Title: Customer Service and Sales RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our team, you will be responsible for ensuring our clients have the coverage they need while offering additional products that may be...


  • Plano, Texas, United States All My Sons Moving & Storage Full time

    Job OpportunityAt All My Sons Moving & Storage, we're seeking a highly motivated and competitive Call Center Sales Representative to join our team. As a key member of our sales team, you will be responsible for handling high-volume inbound calls from customers seeking moving services.Key Responsibilities:Respond to customer inquiries and provide exceptional...