Strategic Director of Shared Services

3 weeks ago


Columbus, Ohio, United States McKesson Full time
Director of Revenue Cycle Shared Services

Mckesson is a leading healthcare company that delivers insights, products, and services to make quality care more accessible and affordable. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas.

Key Responsibilities
  • Manage strategic and operational initiatives, programs, and projects involving department, cross-functional teams, and practice operations focused on the delivery of a product or program through concept development, design process, and into the finished state.
  • Develop and execute the team's business strategy, including the support and execution of technology road map (practice management systems, related revenue cycle technology implementations, RCM functional centralization) and other related strategic initiatives, in partnership with other RCM stakeholders and support service leaders.
  • Strategically centralize cash activities across the network, partner with RCM leadership and support teams to create standardized processes focused on efficiency and automation.
  • Develop and promote adherence to central services policies, procedures, and training materials for applicable shared services.
  • Lead and/or partner with leads on process or system implementations.
  • Collaborate with RCM Support Team for project management resources and coordination.
  • Oversee CBO practices working to provide RCM support, metric reporting, and alignment, process and implementation guidance, and offer best practice solutions.
  • Responsible for overseeing and managing outsourced partnerships by developing and monitoring metrics and reporting procedures to ensure compliance with contract service level agreements.
  • Facilitates development of strong interpersonal relationships between internal and outsourced teams, leading all teams through multiple phases of culture change.
  • Provide oversight and support for any other business function and/or operations management as needed by the leadership.


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