IT Support Specialist

3 weeks ago


Deerfield Beach, Florida, United States Layer 8 Solutions Full time
Job Summary

We are seeking an experienced IT Support Technician to deliver premier level support to in-house operations at our location.

This position is responsible for providing technical assistance to computer users, answering questions or resolving computer problems for clients in person, or via telephone or electronically.

Key Responsibilities:

  • Collaborate within an educational environment to provide technical support
  • Maintenance, system analysis, troubleshooting, and on-site support
  • PC and network troubleshooting and repair
  • Common desktop application support
  • Maintain current inventory

Requirements:

  • High school diploma required
  • Industry Certifications/Undergraduate Degree a plus
  • 3-5 years relevant work experience preferred

Preferred Skills:

  • Understanding of Windows operating systems: Windows 7 & Windows 10
  • Networking: LAN, WAN, WIRELESS
  • Network Appliances: Firewalls, Routers, Switches and Wireless Access Points
  • Basic understanding of Windows server environment
  • Common Desktop Productivity Applications: MS Office, Office 365, & Adobe Suite

Additional Requirements:

  • Reliable Transportation
  • Valid Driver's License
  • Ability to Pass a Background Check
  • Fluency in the English language, Bilingual (English/Spanish) is a plus

Benefits:

  • Competitive market-based salary, commensurate with experience and education
  • Comprehensive benefits package available

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