Senior Financial Services Manager
4 days ago
Overview:
At Regions Bank, we are committed to helping our customers achieve their financial goals. As a Relationship Banker – Team Lead, you will play a key role in meeting with customers and prospects to determine their financial needs and provide expert guidance to achieve those goals.
About the Role:
This is an exciting opportunity for candidates with retail or sales experience who are interested in a career with opportunities for growth, development, and upward mobility. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. This requires strong communication and leadership skills, as well as the ability to provide personalized customer service.
Responsibilities:
- Partners with the Branch Manager to guide and direct all branch activities
- Achieves branch targets and goals by proactively identifying customer needs and providing expert level guidance and perspective about Regions' solutions
- Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
- Provides consistent coaching to junior level bankers to assist with strengthening their product knowledge and identifying customer needs
- Educates and advises customers on Regions' Consumer and Business products and services, including all loan and deposit types
- Oversees branch operational and compliance-related tasks, ensuring branch team understands procedural changes as they occur
Requirements:
- High School Diploma or GED
- Ability to work Saturdays as needed
- Two (2) years of banking, sales, and/or customer service experience
- Ability to handle cash and process cash transactions
- Ability to communicate in person, on the phone, and through electronic channels
- Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
Benefits:
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
Location: Hickory Ridge Memphis, Tennessee
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