Senior Financial Services Manager

4 days ago


Memphis, Tennessee, United States Regions Bank Full time

Overview:

At Regions Bank, we are committed to helping our customers achieve their financial goals. As a Relationship Banker – Team Lead, you will play a key role in meeting with customers and prospects to determine their financial needs and provide expert guidance to achieve those goals.

About the Role:

This is an exciting opportunity for candidates with retail or sales experience who are interested in a career with opportunities for growth, development, and upward mobility. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. This requires strong communication and leadership skills, as well as the ability to provide personalized customer service.

Responsibilities:

  • Partners with the Branch Manager to guide and direct all branch activities
  • Achieves branch targets and goals by proactively identifying customer needs and providing expert level guidance and perspective about Regions' solutions
  • Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
  • Provides consistent coaching to junior level bankers to assist with strengthening their product knowledge and identifying customer needs
  • Educates and advises customers on Regions' Consumer and Business products and services, including all loan and deposit types
  • Oversees branch operational and compliance-related tasks, ensuring branch team understands procedural changes as they occur

Requirements:

  • High School Diploma or GED
  • Ability to work Saturdays as needed
  • Two (2) years of banking, sales, and/or customer service experience
  • Ability to handle cash and process cash transactions
  • Ability to communicate in person, on the phone, and through electronic channels
  • Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor

Benefits:

  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program

Location: Hickory Ridge Memphis, Tennessee



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