Quality Assurance Lead for Global Regulatory Reporting

3 weeks ago

Charlotte, North Carolina, United States Bank of America Full time
Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

We believe both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

This role aligns to the Global Regulatory Reporting (GRR) Team within the CFO Global Financial Control (GFC) department. GRR's purpose is to drive high quality regulatory reports through operationally efficient processes to support the production of various regulatory reports as required by Regulatory authorities.

The primary responsibility for this role is to build and manage the Quality Assurance (QA) function for GRR-US. This individual would lead a matrix team across locations and will work closely and regulatory reporting Subject Matter Experts (SMEs). The role will have responsibility for reviewing GRR's end to end processes to perform independent QA testing activities (e.g. Controls, Conformance, Data Profiling testing) to ensure accurate and well-controlled reporting.

The QA team will rotate through GRR's submissions and will be expected to identify, define, and implement Operational Excellence opportunities.

Key Responsibilities:

  • Plan, coordinate and manage the day-to-day execution of the Global Regulatory Reporting In-Line Quality Assurance program and develop a sustainable operating model, including coverage for US regulatory reports
  • Create intake process and prepare test calendar, including risk assessment methodology, resource plans, test schedule for internal socialization and approval with Report Owners and GRR Executives
  • Establish a standardized, scalable approach for test setup, scoping, sample selection that can be replicated each test cycle
  • Create a detailed inventory of test scripts for each test type to verify accuracy, consistency and completeness of GRR's end to end reporting production process
  • Execute pre and post-submission test plans and publish test results within defined SLAs
  • Develop standard approach to validate and publish test findings, including thematic observations and repeat errors
  • Establish metrics to monitor performance, success criteria and results of the in-line QA program
  • Identify opportunities to deliver continuous improvement to scale program and deploy use of advanced technologies to drive efficiency and growth
  • Develop/maintain integrated workplans, create executive status reports and other executive presentations/reporting and track program progress
  • Communicate, influence and negotiate both vertically and horizontally to obtain partnership and engagement required to deliver program deliverables
  • Represent the program in various governance and inter-department forums, as appropriate

Managerial Responsibilities:

  • This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
  • Diversity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company D&I goals.
  • Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
  • Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
  • Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
  • People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
  • Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
  • Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
  • Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Requirements:

  • Critical Thinking
  • Ability to think end-to-end
  • Control minded, asks questions
  • Self-motivated and self-directed
  • Excellent time management skills, works under deadlines
  • Decision Making
  • Executive Presence
  • Talent Development
  • Issue Management
  • Oral Communications
  • Written Communications
  • Analytical Thinking
  • Presentation Skills
  • Regulatory Compliance
  • Automation
  • Data and Trend Analysis
  • Interpret Relevant Laws, Rules and Regulations

Preferred Qualifications:

  • 10-15+ years experience in regulatory reporting and an understanding of our regulatory environment
  • Proven direct leadership experience of managing a team
  • Develop/maintain large integrated project workplans, initiating implementation programs, creating executive status reports and other executive presentations/reporting and tracking program/project progress
  • Ensure issues/risks are proactively identified, appropriately escalated and include alternative approaches/mitigation plans and manage
  • Demonstrates a healthy skepticism and ability to develop effective testing approaches in a regulatory reporting environment
  • Strong controls mindset with ability to perform root cause analysis and design adequate solutions
  • Strong written and verbal communication
  • Committed to continuous improvement of processes to maximize effectiveness and improve efficiency, including leveraging emerging technologies
  • Demonstrated ability to interact with 2nd and 3rd lines of defense in a constructive manner
  • Proven ability to work in a collaborative environment to achieve stated objectives

Additional Information:

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws.

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