Branch Financial Service Representative
1 week ago
We are seeking a highly motivated and customer-focused Branch Financial Service Representative to join our team at Trustco Bank. In this role, you will provide exceptional banking services to our customers, ensuring their financial needs are met with efficiency and professionalism.
About the JobThe successful candidate will be responsible for handling customer transactions, including cashing checks, accepting deposits, and issuing money orders. They will also play a key role in cross-selling the bank's products and services, providing personalized solutions to meet the evolving needs of our customers.
Key Responsibilities- Deliver exceptional customer service, ensuring that every interaction is professional, friendly, and timely.
- Process customer transactions accurately and efficiently, maintaining high levels of accuracy and attention to detail.
- Cross-sell the bank's products and services, identifying opportunities to grow our customers' relationships with us.
- Maintain knowledge of banking products and services, staying up-to-date on new offerings and updates.
- Contribute to a positive and productive team environment, supporting colleagues and actively participating in teamwork efforts.
To be considered for this role, you will need:
- A High School Diploma or equivalent education.
- Previous experience in customer-facing roles, preferably in banking or finance.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
- A strong understanding of banking principles and practices, with a willingness to learn and grow.
- Ability to work well under pressure, managing multiple tasks and priorities in a fast-paced environment.
In return for your hard work and dedication, we offer a competitive salary and benefits package, including:
- An estimated annual salary of $30,000 - $40,000 based on location and experience.
- A comprehensive benefits package, including health insurance, retirement savings, and paid time off.
- Ongoing training and development opportunities, helping you grow your skills and career.
- A supportive and inclusive work environment, where you can thrive and make a real difference.
At Trustco Bank, we are committed to building strong relationships with our customers and communities. We strive to be a trusted partner, providing innovative financial solutions that help our customers achieve their goals. If you share our values and passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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