Customer Service Representative
4 weeks ago
At Jiffy Stop, we're more than just a convenience store - we're a community hub where customers find a welcoming atmosphere and exceptional service. As a Customer Service Representative, you'll be the face of our store, ensuring a positive experience for every customer who walks through our doors.
Responsibilities
- Provide exceptional customer service, answering questions and resolving issues in a friendly and professional manner.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
- Process transactions accurately and efficiently, handling cash, credit card, and mobile payments.
- Upsell and suggest products to customers, enhancing their shopping experience and driving sales.
- Participate in visual merchandising, ensuring our store displays are appealing and attractive.
- Collaborate with colleagues to achieve sales goals and maintain a positive store atmosphere.
- Perform other duties as assigned, including facility maintenance and environmental responsibilities.
Qualifications
- Age Requirement: Must be 21 years of age or older.
- Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
- Communication Skills: Ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
- Personable and Positive: You have a friendly demeanor and a knack for making people feel welcome.
- Detail-Oriented: You notice the little things that make a big difference in a customer's experience.
- Reliable and Responsible: You're punctual, trustworthy, and take pride in your work.
- Flexible: You're adaptable and ready to take on a variety of tasks in our fast-paced environment.
- Experience is a Plus: Previous experience in retail or customer service is appreciated, but not required. We believe in learning on the job.
Benefits: For information on benefits offered, please click on the hyperlink.
Equal Opportunity Employer
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.
This Organization Participates in E-Verify
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