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Sales Associate

4 weeks ago

Dracut, Massachusetts, United States Dracut Hardware Full time

Job Summary:

Dracut Hardware is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized sales floor, and assisting with various tasks to ensure a positive shopping experience for our customers.

Key Responsibilities:

  • Provide excellent customer service by assisting customers, answering their questions, and helping them find merchandise.
  • Maintain a clean and orderly sales floor, including housekeeping tasks.
  • Notify customers of upcoming promotions and new products.
  • Assist with loading products into customer's vehicles as needed.
  • Merchandise products according to prescribed planograms and help maintain signage.
  • Restock shelves as necessary.
  • Assist in taking regular inventory of stock.
  • Face and front product throughout the store at the beginning and end of the shift, and as time permits throughout the day.
  • Help store staff with other tasks as needed.
  • Be vigilant to identify shoplifters and other types of theft.
  • Adhere to all store policies and safety standards.

Qualifications:

  • Outstanding customer service skills and a professional attitude.
  • A working knowledge of the products contained in the store with a willingness to continue to learn.
  • Organized, self-starter who thinks independently and solves problems.
  • Knowledge of effective sales methods and techniques.
  • Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.
  • Able to lift up to 80 lbs.
  • Able to work a flexible schedule, including evenings, weekends, and holidays as needed.

Goals:

  • Continually expand knowledge of all departments in the store.
  • Become a versatile employee, able to help in other areas when needed.
  • Take a personal interest in products sold in the store and gain the knowledge to make new products and merchandising recommendations to management.
  • After enough experience, become a mentor to new employees and help them understand products and retail concepts.