Data Entry Specialist

4 weeks ago


Cape May, New Jersey, United States YO HR CONSULTANCY Full time
Job SummaryAs a Data Entry Clerk at YO HR CONSULTANCY, you will be responsible for performing clerical work related to the division's operational and commercial functions under general supervision. This role involves inputting and maintaining accurate data in our systems, compiling and computing information for regular and special reports. You will also type and prepare information on forms and records, and process purchase orders while maintaining detailed records. Additionally, you will respond to customer inquiries both verbally and in writing, utilizing the Customer Information Control System to electronically generate work orders according to Divisional CRT Utilization Procedures. Your duties will also include contacting customers to arrange collection of overdue amounts and processing receipts. Furthermore, you will support the onsite customer payment booth by collecting bill payments and providing assistance as needed. You will also write customer letters, schedule appointments, and manage phone inquiries. Lastly, you will assist with payroll exceptions and invoicing as necessary. Key Responsibilities
  1. Perform clerical work related to the division's operational and commercial functions.
  2. Input and maintain accurate data in our systems.
  3. Compile and compute information for regular and special reports.
  4. Process purchase orders and maintain detailed records.
  5. Respond to customer inquiries verbally and in writing.
  6. Contact customers to arrange collection of overdue amounts.
  7. Process receipts and support the onsite customer payment booth.
  8. Write customer letters, schedule appointments, and manage phone inquiries.
  9. Assist with payroll exceptions and invoicing.
Requirements
  1. Experience in back-office support, data entry, and customer service.
  2. Proficiency in data entry software and Microsoft Office Suite (Excel, Word).
  3. Strong attention to detail and accuracy in data management.
  4. Excellent organizational and multitasking skills.
  5. Effective written and verbal communication abilities.
  6. Ability to work independently and collaboratively within a team.

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