Insurance Claims Examiner
3 weeks ago
The Claims Processing Specialist will be responsible for processing entry-level claims, including payment, denial, and status updates. This role requires strong organizational skills, attention to detail, and excellent written and verbal communication skills.
Responsibilities- Develop the ability to work effectively with policyholders
- Accurately process claims under supplemental coverage
- Reviews and processes claims on supplemental coverage according to Company procedures, policies, and appropriate state regulations
- Request additional information from policyholders, providers, and others as necessary to finalize claim
- Provide customer service to internal and external customers by answering questions both in writing and by phone
- Meet department standards for time service and quality
- Develop customer and product knowledge to manage claim/call handling policies, procedures, processes, and tools as well as Claims competencies
- Understand organizational objectives, support process improvements, and provides feedback to leadership
- Participate in required training
- Perform other duties as assigned
- College degree preferred
- 2 plus years of customer experience or claims experience
Chubb is a world leader in insurance, providing commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. We are committed to making the world of supplemental insurance easy to access and understand.
We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.
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