Insurance Claims Examiner

3 weeks ago


Chicago, Illinois, United States Chubb Full time
Claims Processing SpecialistAbout the Role

The Claims Processing Specialist will be responsible for processing entry-level claims, including payment, denial, and status updates. This role requires strong organizational skills, attention to detail, and excellent written and verbal communication skills.

Responsibilities
  • Develop the ability to work effectively with policyholders
  • Accurately process claims under supplemental coverage
  • Reviews and processes claims on supplemental coverage according to Company procedures, policies, and appropriate state regulations
  • Request additional information from policyholders, providers, and others as necessary to finalize claim
  • Provide customer service to internal and external customers by answering questions both in writing and by phone
  • Meet department standards for time service and quality
  • Develop customer and product knowledge to manage claim/call handling policies, procedures, processes, and tools as well as Claims competencies
  • Understand organizational objectives, support process improvements, and provides feedback to leadership
  • Participate in required training
  • Perform other duties as assigned
Requirements
  • College degree preferred
  • 2 plus years of customer experience or claims experience
About Us

Chubb is a world leader in insurance, providing commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. We are committed to making the world of supplemental insurance easy to access and understand.

We pride ourselves on approaching all situations with a Positive Mental Attitude (PMA) and encouraging collaboration.

Connect with us on Twitter, Facebook, LinkedIn, and Instagram



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