Hotel Guest Service Representative
1 week ago
We are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at Atlantis Casino Resort & Spa. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities- Provide warm and welcoming service to guests, responding to their needs and requests in a timely and professional manner.
- Process guest check-ins and check-outs, ensuring accuracy and efficiency in handling room assignments, key cards, and other guest-related tasks.
- Communicate effectively with guests, responding to their inquiries and resolving any issues that may arise during their stay.
- Collaborate with other departments, such as Housekeeping, Engineering, and Security, to ensure seamless service delivery and guest satisfaction.
- Maintain a clean and organized front desk area, adhering to company standards and protocols.
- Perform other duties as assigned by management, ensuring the smooth operation of the front desk and overall guest experience.
- High school diploma or equivalent required; some college or hospitality experience preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Ability to work in a fast-paced environment, handling multiple tasks and priorities with accuracy and efficiency.
- Basic math skills and accuracy in handling cash and credit transactions.
- Ability to stand for long periods, move quickly, and lift up to 25 pounds, as required by the job.
- Availability to work a variety of shifts, including evenings, weekends, and holidays.
- Competitive hourly rate and opportunities for advancement.
- Comprehensive benefits package, including medical, dental, and vision coverage.
- 401(k) retirement savings plan with discretionary match.
- Education tuition reimbursement program and career development opportunities.
- Free daily meal and recreation/fitness discounts.
- Weekly resort prizes and internal advancement opportunities.
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Hotel Guest Service Representative
1 week ago
Reno, Nevada, United States Atlantis Casino Resort & Spa Full timeJob SummaryWe are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at Atlantis Casino Resort & Spa. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and...
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Hotel Guest Service Representative
1 week ago
Reno, Nevada, United States Atlantis Casino Resort & Spa Full timeJob SummaryWe are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at Atlantis Casino Resort & Spa. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm and...
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Hotel Guest Service Representative
1 week ago
Reno, Nevada, United States Atlantis Casino Resort Spa Full timeHotel Guest Service RepresentativeOverviewWe are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at Atlantis Casino Resort Spa. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and...
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Hotel Guest Services Representative
6 days ago
Reno, Nevada, United States Peppermill Casino Full timeHotel Guest Services Representative **Key Responsibilities:** * Provide exceptional guest service and ensure a positive experience for all hotel guests * Maintain accurate records of guest check-ins and check-outs * Process transactions and handle cash and credit transactions * Respond to guest inquiries and resolve any issues in a timely and professional...
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Hotel Guest Service Representative
2 weeks ago
Reno, Nevada, United States Atlantis Casino Resort & Spa Full timeJob Summary:We are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at Atlantis Casino Resort & Spa. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest...
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Guest Service Representative-Hotel Front Desk
2 months ago
Reno, United States Atlantis Casino Resort & Spa Full timeOverview: Come join Team Atlantis! We are currently accepting application for Hotel Guest Service Representative. Guest Service Representative is responsible for all activity involving Hotel guest check-in/check-out. They must provide further guest service by accurately taking and relaying guests' requests to other departments such as Housekeeping,...
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Guest Service Representative-Hotel Front Desk
2 months ago
Reno, United States Atlantis Casino Resort & Spa Full timeOverview: Come join Team Atlantis! We are currently accepting application for Hotel Guest Service Representative. Guest Service Representative is responsible for all activity involving Hotel guest check-in/check-out. They must provide further guest service by accurately taking and relaying guests' requests to other departments such as Housekeeping,...
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Guest Service Representative-Hotel Front Desk
4 months ago
Reno, United States Atlantis Casino Resort Spa Full timeOverview Come join Team Atlantis! We are currently accepting application for Hotel Guest Service Representative. Guest Service Representative is responsible for all activity involving Hotel guest check-in/check-out. They must provide further guest service by accurately taking and relaying guests' requests to other departments such as Housekeeping,...
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Guest Services Representative
3 weeks ago
Reno, Nevada, United States Meruelo Group Full time*Candidates must be 16 years or older to apply PRIMARY RESPONSIBILITIES include the following. Additional tasks may be assigned. Coordinate, confirm, and manage guest arrivals and departures while accommodating any changes.Process payments, ensuring accuracy and making adjustments as necessary.Handle various tasks such as answering phone calls, maintaining a...
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Hotel Guest Services Manager
2 weeks ago
Reno, Nevada, United States Atlantis Casino Resort & Spa Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Atlantis Casino Resort & Spa. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest service and managing the front desk operations to meet department and property business objectives.Key ResponsibilitiesGuest...
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Guest Service Agent
3 months ago
Reno, United States Renaissance Reno Downtown Hotel & Spa Full timeOverview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Potential Career Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Position Requirements Immediately greet guest and offer to assist with their needs....
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Front Desk Representative
7 days ago
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Guest Services Coordinator
3 weeks ago
Nevada, Iowa, United States Silverland Inn & Suites Full timePosition: Guest Services CoordinatorLocation: Virginia City, NV 89440, USAFLSA Status:ExemptDivision: HotelDepartment: Front OfficeStatus: Full-TimeCOMPANY DESCRIPTION:Silverland Inn & Suites is a charming 70-room hotel nestled in the historic mining town of Virginia City, NV. We are dedicated to delivering an exceptional experience for our guests by...
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Hotel Front Desk Representative
23 hours ago
Reno, Nevada, United States Peppermill Casinos Full timeJob Summary:The Front Desk Agent is responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for all hotel guests. This role requires a high level of customer service skills, attention to detail, and the ability to work in a fast-paced environment.Key Responsibilities:* Greet and welcome guests, responding...
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Night Auditor
1 week ago
Reno, Nevada, United States Staybridge Suites Reno Full timeJob Summary:The Night Auditor is a critical member of our hotel team, responsible for ensuring the smooth operation of our front desk and guest services during the overnight shift. As a Night Auditor, you will be the first point of contact for guests and will be responsible for providing exceptional customer service, resolving issues, and ensuring that all...
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Hotel Front Desk Representative
1 week ago
Reno, Nevada, United States Peppermill Casinos Full timeHotel Front Desk Agent Job Description **About the Role** We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Peppermill Reno. As a key member of our front office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience for our valued...
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Guest Service Bartender
3 weeks ago
Reno, Nevada, United States Meruelo Group Full timeESSENTIAL DUTIES AND RESPONSIBILITIES: Primary responsibilities encompass, but are not limited to, the following:Embody and exemplify the GSR Vision and Mission Statement through daily activities.Vision Statement: Aspire to be the most esteemed hospitality and gaming entity in the region.Mission Statement: Our commitment lies in becoming a frontrunner in the...
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Front Desk Representative
2 weeks ago
Las Vegas, Nevada, United States Westin Las Vegas Full timeJob SummaryThe Front Desk Representative is responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our valued guests at The Westin Las Vegas.Key Responsibilities:Guest Service: Provide attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at...
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Hotel Maintenance Engineer
1 week ago
Las Vegas, Nevada, United States Renaissance Las Vegas Hotel Full timeAbout the RoleWe are seeking a highly skilled and experienced Hotel Maintenance Engineer to join our team at the Renaissance Las Vegas Hotel. As a key member of our facilities team, you will be responsible for ensuring the smooth operation of our hotel's mechanical and electrical systems, as well as performing routine maintenance and repairs to ensure the...
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Customer Service Representative
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Las Vegas, Nevada, United States Fremont Hotel & Casino Full timeJob SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Race and Sports Teller at the Fremont Hotel & Casino. As a key member of our sports book team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Provide customer service and...