Customer Experience Expert

5 days ago


Florence, South Carolina, United States Rack Room Shoes Full time
About Us

Rack Room Shoes is a leading retailer of quality footwear and accessories. We are committed to providing exceptional customer service and creating a positive shopping experience for our customers.

In this role as Customer Experience Expert, you will be responsible for:

  • Creating awareness and maintaining company service standards to ensure excellent customer service.
  • Maintaining awareness of all current sales promotions and communicating effectively with customers.
  • Developing and maintaining necessary product knowledge and fitting skills to provide expert advice to customers.
  • Processing all sales and POS terminal transactions in accordance with policy and procedure.

Salary Range: $12-$15 per hour.



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