Bloomingdale's Service Associate

1 month ago

Sherman Oaks, California, United States Bloomingdale's Full time
About Us

Bloomingdale's is a fashion-forward retailer that makes style personal and fun. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We strive to make Bloomingdale's like no other store in the world. Our colleagues are passionate, driven, entrepreneurial, and collaborative. We welcome and embrace diversity of background, thought, and opinion while having a lot of fun along the way.

Job Overview
The B-Helpful Professional is a highly energetic and engaged team member who serves as a go-to resource for our customers and associates throughout the store. To deliver our mission statement, our B-Helpful Professional possesses speed, attention to detail, a collaborative spirit, and teamwork to drive an easy and fun shopping experience for our customers. The B-Helpful Professional manages an in-store service hub and provides a quick, seamless, and efficient process to assist customers with their Buy Online Pick-up in Store orders (BOPS), processing easy returns, providing tourism information, and facilitating the booking of appointments for various in-store services.

Key Responsibilities
  • Create an in-store experience that is easy, seamless, and fun through greeting and engaging all customers and providing a genuine and friendly interaction.
  • Embrace and be proficient with technology.
  • Participate in the merchandising and operational requirements of the role.

Requirements
  • High School Diploma or equivalent required.
  • No experience required.
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourceful and able to adapt quickly to changing priorities.
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities.
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.

Physical Requirements
  • Position requires prolonged periods of standing/walking around store or department.
  • May involve reaching, crouching, kneeling, stooping, and color vision.
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions.
  • Frequently lift/move up to 25lbs.

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