Store Operations Manager
24 hours ago
The Retail Store Manager II is a key leadership role responsible for driving sales growth, improving operational efficiency, and ensuring customer satisfaction in our retail stores. As a seasoned retail professional, you will lead a team of sales and sales support employees to achieve business objectives and maintain a competitive edge in the market.
Key Responsibilities:- Manage store operations, including sales, customer service, inventory management, and shrink reduction.
- Lead and develop a high-performing team of sales and sales support employees.
- Set performance goals and objectives for the team and individual employees.
- Facilitate weekly sales meetings to align sales associates with corporate initiatives.
- Monitor store revenue, operational, and customer satisfaction targets.
- Assess local competitive assortment and pricing trends and escalate discrepancies to leadership.
- Create store labor plans based on corporate guidelines and customer demand.
- Oversee daily cash handling and accounts payable.
- Partner with Corporate Cox to identify traffic trends and ensure inventory alignment.
- Maintain current job knowledge through ongoing training opportunities.
- High School Diploma/GED and 5 years of experience in a related field.
- Retail management experience with supervisory experience highly preferred.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays.
- Willingness to travel.
- Competitive compensation package.
- 401(k) with a generous company match.
- Comprehensive healthcare, life, and disability benefits.
- Adoption assistance, pet insurance, and discounts on travel and cars.
Cox Communications is an Equal Employment Opportunity employer. We celebrate diversity and support inclusion. If you are a motivated and results-driven retail professional looking for a challenging leadership role, we encourage you to apply.
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