Spa Associate

2 weeks ago


Pittsburgh, Pennsylvania, United States Hand and Stone - CranberryEast Liberty Full time
About the Role

We are seeking an experienced customer service professional to join our team as a Spa Associate at Hand and Stone - Cranberry/East Liberty. This role is responsible for providing exceptional service to our members and guests, while building strong relationships and driving sales.

Key Responsibilities
  • Meet sales goals and provide detailed knowledge of our menu of services
  • Have excellent customer service skills and build relationships that last
  • Work flexible hours and effectively communicate sales, promotions, and service options with clients
  • Bring a positive and energetic attitude to the team
  • Answer phones, schedule appointments, and file documents
  • Uphold spa cleanliness standards and perform various other duties as assigned
What We Offer
  • Competitive compensation, including hourly wage and commissions
  • Opportunities for career advancement, including management roles
  • Ongoing training and development to help you succeed
  • Flexible scheduling to accommodate your lifestyle
  • A positive and professional work environment
  • Employee discounts and wellness resources
Requirements
  • Capable of working flexible hours, including evenings and weekends
  • Previous retail or membership sales experience a plus
  • Critical thinking skills, including conflict resolution
  • Excellent verbal and written communication
  • Strong team player with ability to work independently
  • Experience with Zenoti software a plus

This is a full-time / part-time position with various shifts available.


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