Senior Operations Manager of In-Home Services

4 weeks ago


Indianapolis, Indiana, United States Hopebridge Full time
Lead Our In-Home Services Team

Hopebridge is seeking a highly skilled Regional Manager of In-Home Services to oversee our expanding In-Home ABA Therapy service line. As the heart and soul of our in-home services, you'll be responsible for ensuring our BCBAs and RBTs are set up for success across multiple locations.

Key Responsibilities
  • Collaborate with Executive Leaders to set financial goals and drive business growth.
  • Lead Recruitment and Training of in-home BCBAs and RBTs, focusing on their development and success.
  • Coordinate Scheduling and Staffing to optimize service delivery and ensure seamless operations.
  • Act as the Go-To Person for new patients and expansion opportunities, driving growth and innovation.
  • Stay Up-to-Date on Policy and Regulatory Changes, keeping our team informed and compliant.
  • Drive Performance Evaluations and lead pulse meetings to empower our team to succeed.
  • Work Closely with Marketing to boost awareness and increase referrals, driving business growth.
Requirements
  • Experience: 5+ years leading large teams, ideally across multiple locations in healthcare or a related field.
  • Skills: Leadership, strategic thinking, client focus, and stellar communication.
  • Education: A high school diploma (a bachelor's degree is a plus).
  • Bonus Points: Operations management expertise and experience working with branch operations.

Travel: Multiple locations with travel as needed. Some overnights may be required.

Supervisory Responsibility: This position manages in-home BCBAs and is responsible for leadership, performance management, and support for off-site BCBAs.

Position Type/Expected Hours of Work: This is a full-time position, Monday through Friday. Occasional evening and weekend work may be required as job duties demand.



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