Senior Manager, Enhanced Care Management and Community Supports
7 days ago
As a key member of our leadership team, you will oversee the operation of our Enhanced Care Management (ECM) and Community Supports (CS) benefits. You will support the implementation of new ECM populations of focus and Community Supports, as part of a whole-system, person-centered delivery system reform to improve quality and care to members. You will support key decisions to ensure that goals are accomplished within the constraints of budget, schedule, and customer expectations. As a subject matter expert for ECM and CS, you will also oversee regulatory audits and will build relationships critical to the success of these benefits, including working with the SF Department of Public Health, contracted providers, and partners.
This role will be required to be onsite and in-office a minimum of 4 days per month. This position is based in our Downtown San Francisco office.
Key Responsibilities:
- Support the development and execution of short-term strategy for implementation of the ECM and CS benefits, and contribute to long-term strategy for whole-person and whole-system care for high-need members.
- Responsible for the project coordination, including planning and sequencing work, setting milestones and deadlines, assigning responsibilities, facilitating workgroups, monitoring progress, and reporting project status.
- Drive contracting, coordination, onboarding and management of ECM/CS network and programs.
- Support operational compliance and reporting to satisfy and exceed state and federal standards.
- Contribute to planning and implementation phases of new or enhanced benefits, or pilots that will improve implementation of CalAIM.
- Provide direct guidance to the ECM & CS staff, thereby creating a high-performing team through coaching individuals to set and exceed individual and department goals, providing opportunities for staff in self-learning and skill development and promoting a healthy team atmosphere.
- Manage staff on operational matters and proposes solutions to operational issues and improvements related to services provided to members by other SFHP departments, vendors/contractors, and provider networks.
- Ensure that related policies and procedures necessary to operate the department comply with regulatory and accreditation requirements and are in place and updated no less than annually.
Requirements:
- Bachelor's degree in policy, administration, or health care related field, or equivalent work experience.
- 3 or more years of experience of supervisory or management experience
- 3 or more years of experience collaborating with external stakeholders to achieve shared goals.
- Experience in delivery and implementation of large-scale health plan initiatives.
- Knowledge of Health Plan Core functions of Medi-Cal and CalAIM
- Knowledge of Health Plan/ Integrated Delivery system models of case management and care coordination best practices.
What We Offer:
- Health Benefits
- Medical: You'll have a choice of medical plans, including options from Kaiser and Blue Shield of California, heavily subsidized by SFHP.
- Dental: You'll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage.
- Vision: Employee vision care coverage is available through Vision Service Plan (VSP).
- Retirement - Employer-matched CalPERS Pension and 401(a) plans, 457 Plan.
- Time off - 23 days of Paid Time Off (PTO) and 13 paid holidays.
- Professional development: Opportunities for tuition reimbursement, professional license/membership.
About SFHP:
San Francisco Health Plan (SFHP) is an award-winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services.
San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
San Francisco Health Plan is an E-Verify participating employer.
Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.
"}-
San Francisco, California, United States San Francisco Health Plan Full time{"title": "Senior Manager, Enhanced Care Management and Community Supports", "description": "About the RoleWe are seeking a highly skilled and experienced Senior Manager to lead our Enhanced Care Management and Community Supports team. As a key member of our leadership team, you will be responsible for overseeing the operation of our CalAIM Enhanced Care...
-
San Francisco, California, United States San Francisco Health Plan Full timeAbout the RoleWe are seeking a highly experienced and skilled Senior Manager to lead our Enhanced Care Management and Community Supports team. As a key member of our leadership team, you will be responsible for overseeing the operation of our CalAIM Enhanced Care Management and Community Supports benefits.Key ResponsibilitiesStrategic Leadership: Develop and...
-
San Francisco, California, United States Balchem Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Manager to lead our Enhanced Care Management and Community Supports team. As a key member of our leadership team, you will be responsible for overseeing the operation of our CalAIM Enhanced Care Management and Community Supports benefits.Key ResponsibilitiesDevelop and execute short-term...
-
San Francisco, California, United States San Francisco Health Plan Full timeAbout the RoleWe are seeking a highly experienced and skilled Senior Manager, Enhanced Care Management and Community Supports to join our team at San Francisco Health Plan. This is a critical leadership position that will oversee the operation of our Enhanced Care Management (ECM) and Community Supports (CS) benefits.Key ResponsibilitiesStrategic Leadership:...
-
Senior Manager, Enhanced Care Management
1 hour ago
San Francisco, California, United States Balchem Full timeAbout the RoleWe are seeking a highly skilled Senior Manager, Enhanced Care Management to join our team at San Francisco Health Plan. As a key member of our leadership team, you will be responsible for overseeing the operation of our Enhanced Care Management (ECM) and Community Supports (CS) benefits.Reporting to the Director of Care Management, you will...
-
San Francisco, California, United States San Francisco Health Plan Full timeJob OverviewThe Senior Manager, Care Coordination and Community Support will report directly to the Director of Care Management. This role is pivotal in managing the operations of the Enhanced Care Management (ECM) and Community Supports (CS) programs. You will play a crucial role in implementing new ECM target populations and Community Supports,...
-
San Francisco, California, United States San Francisco Health Plan Full timePosition Overview:The Senior Manager of Care Coordination and Community Services will report directly to the Director of Care Management. This role is essential in overseeing the operations of the CalAIM Enhanced Care Management (ECM) and Community Supports (CS) benefits. Key Responsibilities:- Facilitate the implementation of new ECM target populations and...
-
Senior Living Community Executive
3 weeks ago
San Francisco, California, United States Integral Senior Living Full timeAbout Integral Senior Living:Integral Senior Living, a proud member of the Discovery Senior Living family, specializes in managing senior living communities that focus on care and lifestyle.Our organization is built on the foundation of our "Culture Keepers," a dedicated team of professionals committed to fostering a positive work environment that values...
-
Senior Manager of Portfolio Innovation
3 weeks ago
San Francisco, California, United States Cloverland Park Senior Living Full timeAbout Cloverland Park Senior LivingPlease ensure you read the below overview and requirements for this employment opportunity completely.Cloverland Park Senior Living is a nonprofit organization dedicated to enhancing the quality of life for seniors through innovative solutions. With a proven track record, we invest in initiatives that promote healthier,...
-
Community Housing Manager
3 weeks ago
San Francisco, California, United States CARITAS MANAGEMENT CORPORATION Full timeCommunity Housing Manager - Property Management RoleAre you dedicated to enhancing community living and overseeing residential properties? Caritas Management Corporation is seeking a Community Housing Manager to supervise a residential community.Oversee daily operations, maintenance, and occupancy of residential unitsLead staff and contract personnelManage...
-
Resident Support Services Manager
3 weeks ago
San Francisco, California, United States Chinatown Community Development Center Full timeJob OverviewPosition Summary:The Community Engagement Coordinator plays a vital role in delivering support services to a diverse population of individuals and families residing in a cluster of formerly public housing. This role operates within a trauma-informed care framework, applying best practices to enhance the quality of life for residents by...
-
Senior Technology Support Manager
3 weeks ago
San Francisco, California, United States Visa Full timePosition Overview:We are in search of a transformative leader to take on the role of Senior Technology Support Manager. The successful candidate will demonstrate a unique combination of customer-centric focus, operational expertise, and innovative thinking, aimed at enhancing the quality of technology support services for Visa employees.Key...
-
Senior Facilities Manager
3 weeks ago
San Francisco, California, United States Coterie Senior Living Full timeThe Director of Engineering Operations (Internal Title: Facilities Manager) plays a crucial role in overseeing the launch and continuous management of a premier senior living establishment situated in an urban high-rise setting. This position is responsible for all facets of maintenance operations, including leading the facilities team, ensuring the upkeep...
-
Caregiver - Enhance Quality of Life for Seniors
2 weeks ago
San Francisco, California, United States Sage Eldercare Solutions Full timeAbout the RoleWe are seeking a compassionate and dedicated Caregiver to join our team at Sage Eldercare Solutions. As a Caregiver, you will play a vital role in enhancing the quality of life for our senior clients, providing personalized care and support to help them maintain their independence and dignity.Key ResponsibilitiesProvide personal care assistance...
-
Executive Director
1 week ago
San Diego, California, United States Oakmont Senior Living Full timeExecutive Director Job DescriptionOakmont Senior Living is seeking an experienced Executive Director to lead our senior living community in Pacific Beach. As a key member of our management team, you will be responsible for the overall management and direction of the community, ensuring exceptional quality, comfort, and care for our residents.Key...
-
Caregiver - Enhance Quality of Life for Seniors
2 weeks ago
San Francisco, California, United States Sage Eldercare Solutions Full timeAbout the RoleWe are seeking a compassionate and dedicated Caregiver to join our team at Sage Eldercare Solutions. As a Caregiver, you will play a vital role in enhancing the quality of life for our senior clients, providing personalized care and support to help them maintain their independence and dignity.Key ResponsibilitiesProvide personal care assistance...
-
Caregiver - Enhance Quality of Life for Seniors
2 weeks ago
San Francisco, California, United States Sage Eldercare Solutions Full timeAbout the RoleWe are seeking a compassionate and dedicated Caregiver to join our team at Sage Eldercare Solutions. As a Caregiver, you will play a vital role in enhancing the quality of life for our senior clients, providing personalized care and support to help them maintain their independence and dignity.Key ResponsibilitiesProvide personal care assistance...
-
Caregiver - Enhance Quality of Life for Seniors
2 weeks ago
San Francisco, California, United States Sage Eldercare Solutions Full timeAbout the RoleWe are seeking a compassionate and dedicated Caregiver to join our team at Sage Eldercare Solutions. As a Caregiver, you will play a vital role in enhancing the quality of life for our senior clients, providing personalized care and support to help them maintain their independence and dignity.Key ResponsibilitiesProvide personal care assistance...
-
Enhanced Support Specialist
2 weeks ago
San Francisco, California, United States Collaborative Support Programs Full timeJob SummaryThe Enhanced Support Worker provides direct support, skill development, and community resource linkages to residents who have a psychiatric, substance use disability and/or within the legal system.Key ResponsibilitiesProvide person-centered support to residents, enabling them to live independently and work towards realizing their full...
-
Senior Care Specialist
1 day ago
San Francisco, California, United States Integral Senior Living Full timeSenior Care SpecialistIntegral Senior Living is seeking a compassionate and dedicated Senior Care Specialist to join our team at Sagebrook Senior Living. As a Senior Care Specialist, you will play a vital role in providing exceptional care and support to our residents, ensuring their physical, emotional, and social needs are met.Responsibilities:Provide...
