Technical Desktop Support Specialist
5 days ago
We are seeking a highly skilled Technical Desktop Support Specialist to join our team at TEKsystems. Based in Troy, MI, this is a fully onsite position that requires strong technical knowledge and exceptional customer service skills.
Key Responsibilities:
- Configure computer devices for users, install software, and deploy new devices
- Assist with issue resolution and provide support to remote users
- Utilize remote management tools, system management consoles, and various software
Requirements:
- Knowledge of Windows 10 and ability to review Windows event viewer
- Experience with computer networking and strong customer service skills
- Strong knowledge of and experience working with various software
Benefits:
- Medical, dental, and vision insurance
- Critical Illness, Accident, and Hospital insurance
- 401(k) Retirement Plan with pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability insurance
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Estimated Salary Range: $25,000 - $37,000 per year, depending on experience and qualifications.
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