Technical Desktop Support Specialist

5 days ago


Troy, Michigan, United States TEKsystems Full time

We are seeking a highly skilled Technical Desktop Support Specialist to join our team at TEKsystems. Based in Troy, MI, this is a fully onsite position that requires strong technical knowledge and exceptional customer service skills.

Key Responsibilities:

  • Configure computer devices for users, install software, and deploy new devices
  • Assist with issue resolution and provide support to remote users
  • Utilize remote management tools, system management consoles, and various software

Requirements:

  • Knowledge of Windows 10 and ability to review Windows event viewer
  • Experience with computer networking and strong customer service skills
  • Strong knowledge of and experience working with various software

Benefits:

  • Medical, dental, and vision insurance
  • Critical Illness, Accident, and Hospital insurance
  • 401(k) Retirement Plan with pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability insurance
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

Estimated Salary Range: $25,000 - $37,000 per year, depending on experience and qualifications.



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