Senior AI Experience Architect at Amazon Inc

14 hours ago


New York, New York, United States Amazon Inc Full time

**About Us**

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The Search and Conversational Shopping Design team at Amazon Inc is responsible for delivering exceptional customer experiences that make it easier and more enjoyable for new and experienced shoppers to gather inspiration, find the right products within our vast selection, and evaluate products for purchase with ease. Our team seeks a highly skilled Senior AI Experience Architect to refine and create new features for Rufus, our innovative AI shopping assistant.

**Job Overview**

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We are looking for a pioneer with an inventor's spirit and a strong understanding of language (inputs and outputs) and the written word who is passionate about technology and innovation. You must be able to work fast, handle several projects, and quickly discern the needs of a brand as it relates to voice and tone. You should know how to present ideas professionally through a strategic and creative lens. You must be comfortable working with project briefs and managing stakeholder inputs, functional requirements, and timelines. A solid understanding of conversation design fundamentals combined with a deep understanding of collaboration with UX designers, researchers, product management, engineering, data science, and operational teams is required.

**Responsibilities**

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Key responsibilities include creating world-class, user-centered designs through consideration of UX research, market research, business requirements, customer feedback, and usability study findings. You will work with Science and Editorial teams to help train the LLM to generate content that matches the intention of the designs. Leadership in driving design processes into the organization to help refine strategy is also required. Additionally, you will translate business requirements into use cases and high-level customer experience requirements, design the interface and interaction flow of new features, develop and maintain detailed user-interface specifications, and present design work to various teams for review and feedback.

**Requirements**

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10+ years of design experience is necessary, along with an available online portfolio. Experience with best practices for User Interface Design, Information Architecture, and Interaction Design is required. Experience in life cycle design projects from design strategy through execution is also necessary. The candidate should be able to demonstrate leadership in driving design processes into the organization, provide strategic and tactical recommendations based on data, and effectively communicate with various stakeholders.

**Compensation & Benefits**

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The estimated salary for this position ranges from $147,600/year in our lowest geographic market up to $244,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, financial, and other benefits. Amazon is committed to providing a diverse and inclusive workplace where all employees feel valued and supported.

**Diversity, Equity & Inclusion**

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Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.


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