Current jobs related to Senior Manager of Global Product Service - Racine, Wisconsin - Twin Disc Incorporated

  • Senior Manager of Global Product Service

    4 weeks ago

    Racine, Wisconsin, United States TWIN DISC INC RACINE Full time

    Job Summary: We are seeking a highly skilled Senior Manager of Global Product Service to join our team at TWIN DISC INC RACINE. This role will be responsible for overseeing the global product service function, including field service, global training program, warranty administration, customer relations, technical support, and technical publications.Key...

  • Global Product Service Director

    4 weeks ago

    Racine, Wisconsin, United States TWIN DISC INC RACINE Full time

    Job Summary: TWIN DISC INC RACINE is seeking a highly skilled Global Product Service Director to oversee the global product service function of Twinco, Twinsa, and Twinit products. The ideal candidate will have a strong background in product application, design, or testing, with 10+ years of experience in a leadership role. Key Responsibilities: Develop and...

  • Senior Technical Product Manager

    4 weeks ago

    Racine, Wisconsin, United States CNH Industrial Full time

    Job Title: Senior Technical Product ManagerJob Summary:CNH Industrial is seeking a Senior Technical Product Manager to lead the feature development for our CM1X Connectivity product line. The ideal candidate will have a strong background in product management, software development, and technical leadership.Responsibilities:Lead the feature development for...

  • Global Quality Management Systems Manager

    4 weeks ago

    Racine, Wisconsin, United States SC Johnson Full time

    About the RoleSC Johnson is a global company that values quality and excellence in all aspects of its operations. We are seeking a highly skilled and experienced Global Quality Management Systems Manager to join our team.This role will be responsible for building and maintaining a robust global quality management system that supports the company's end-to-end...

  • Global Quality Management Systems Manager

    1 month ago

    Racine, Wisconsin, United States S.C. Johnson & Son, Inc. Full time

    About the RoleSC Johnson & Son, Inc. is a global company built on the spirit of its people. With a history spanning over 130 years, we have established ourselves as a leader in the industry, with iconic brands such as Raid, Glade, and Ziploc. We are committed to creating a better future for the planet, our employees, and future generations.Key...

  • Product Tester Opportunity

    4 weeks ago

    Racine, Wisconsin, United States Product Review Jobs Full time

    Product Tester OpportunityAt Product Review Jobs, we are seeking individuals to participate in market research opportunities with independent brands. As a product tester, you will be involved in completing online or phone studies to provide valuable feedback on various products. Compensation varies per study, and you will be required to complete your profile...

  • Product Review Specialist

    4 weeks ago

    Racine, Wisconsin, United States Product Review Jobs Full time

    Product Review SpecialistAt Product Review Jobs, we are seeking a Product Review Specialist to participate in market research opportunities with independent brands. As a Product Review Specialist, you will be responsible for completing online or phone studies to provide valuable feedback on various products.Key Responsibilities:Participate in online or phone...

  • Product Review Specialist

    3 weeks ago

    Racine, Wisconsin, United States Product Review Jobs Full time

    Product Review Jobs is seeking Product Review Specialists to participate in market research opportunities. As a Product Review Specialist, you will complete online or phone studies to provide feedback on various products. Compensation varies per study, with some studies paying up to $500 per week.Key Responsibilities:- Complete online or phone studies to...

  • Product Tester Opportunity

    3 weeks ago

    Racine, Wisconsin, United States Product Review Jobs Full time

    Product Tester OpportunityAt Product Review Jobs, we offer a unique chance to participate in market research opportunities with independent brands. As a product tester, you will be involved in completing online or phone studies to provide valuable feedback. Compensation varies per study, and you can expect to earn up to $500 per week.Key Details:Online...

  • Product Marketing Senior Analyst, InSinkErator

    4 weeks ago

    Racine, Wisconsin, United States Whirlpool Corporation Full time

    About Whirlpool CorporationWhirlpool Corporation is a leading kitchen and laundry appliance company that is constantly improving life at home and inspiring generations with its iconic brands. The company is driving meaningful innovation to meet the evolving needs of consumers through its portfolio of brands, including Whirlpool, KitchenAid, JennAir, Maytag,...

  • Senior Global Demand Planning and SIOP Manager

    1 month ago

    Racine, Wisconsin, United States Modine Full time

    Job DescriptionAt Modine, we are committed to creating a cleaner, healthier world through innovative thermal management solutions. Our Climate Solutions and Performance Technologies segments support our purpose by improving air quality, reducing energy and water consumption, and lowering harmful emissions.Key ResponsibilitiesDevelop and implement a robust...

  • Card and Merchant Services Product Manager

    4 weeks ago

    Racine, Wisconsin, United States Johnson Bank Full time

    Job SummaryWe are seeking a highly skilled Product Manager to lead the development and launch of Card and Merchant Services products. The successful candidate will be responsible for driving the overall product strategy, working closely with vendors and business units to deliver market-competitive products to target market clients and prospects.Key...

  • Financial Systems Manager

    4 weeks ago

    Racine, Wisconsin, United States SC Johnson Full time

    Job Summary :As a Financial Systems Manager - Global Reporting and Analysis, you will play a critical role in the governance and maintenance of SC Johnson's global financial reporting systems, including BPC-FIN, SAP, and financial master data. This position requires a strong analytical mind and excellent communication skills to effectively support the...

  • Senior Hris Business Analyst

    4 weeks ago

    Racine, Wisconsin, United States Modine Manufacturing Company Full time

    Job Requirements:At Modine, we are committed to creating a cleaner, healthier world. Our company has a rich history of excellence in thermal management, providing trusted systems and solutions that improve air quality and conserve natural resources.We have a global presence, with over 13,000 employees working in every corner of the globe, delivering the...

  • Construction Equipment Product Manager

    1 month ago

    Racine, Wisconsin, United States CNH Industrial Full time

    About CNH IndustrialCNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers. Our mission is to bring innovation, sustainability, and productivity to all that we do. As a truly global company, our 37,000+ employees form part of a diverse and inclusive workplace, focused on...

  • Digital Product Manager

    4 weeks ago

    Racine, Wisconsin, United States CNH Industrial Full time

    Product Development RoleCNH Industrial is a world-class equipment and services company, driven by its purpose of Breaking New Ground. We are seeking a talented individual to join our product team as a Product Development Specialist.Key Responsibilities:Work alongside the product team on product initiatives in the backlog and on the roadmap.Participate in...

  • Brand Manager

    4 weeks ago

    Racine, Wisconsin, United States Johnson Outdoors Full time

    Job Title: Brand Manager - CampingAbout the Role:We are seeking a highly skilled Brand Manager to join our team at Johnson Outdoors. As a Brand Manager, you will be responsible for driving the brand growth strategy with a focus on upstream product pipeline development.Key Responsibilities:* Identify product segment trends and opportunity gaps to achieve...

  • Treasury and Product Management Professional

    1 month ago

    Racine, Wisconsin, United States JOHNSON FINANCIAL GRP Full time

    Job OverviewJohnson Financial Group is seeking a talented individual to join our team as a Treasury and Product Management Intern. As a member of our team, you will have the opportunity to work with clients and gain valuable insight into consultative sales through our treasury management products. You will also learn about the product solutions that we...

  • Director Brand Management Fishing

    4 weeks ago

    Racine, Wisconsin, United States Johnson Outdoors Full time

    Job Requirements:Description Director Brand ManagementDevelop and execute brand strategies to drive business growth and increase brand equity.Lead cross-functional teams to execute brand initiatives and innovation strategies.Partner with senior leadership to develop and drive the brand strategy to grow brand identity and enhance consumer experience and...

  • Global Information Security Solutions Architect

    4 weeks ago

    Racine, Wisconsin, United States S.C. Johnson & Son, Inc. Full time

    We're committed to leading with purpose and building iconic brands that win the hearts and minds of consumers.As a Global Information Security (GIS) Engineer, you'll be responsible for designing and implementing enterprise security solutions by assisting the Global Information Security Engineering manager with implementing security solutions and driving...

Senior Manager of Global Product Service

1 month ago

Racine, Wisconsin, United States Twin Disc Incorporated Full time
Global Product Service Manager

Twin Disc Incorporated is seeking a highly skilled Global Product Service Manager to join our team. As a key member of our organization, you will be responsible for developing and implementing a global service strategy aligned with business goals and customer needs. This includes planning resources and ensuring the capability to meet customer demands globally.

Key Responsibilities:
  • Develop and implement a global service strategy aligned with business goals and customer needs.
  • Plan resources and ensure the capability to meet customer demands globally.
  • Intervene on behalf of the customer to facilitate problem resolution.
  • Handle escalated issues and ensure timely resolution of customer complaints or technical challenges.
  • Oversee the Field Service group at all locations, directing meetings to resolve issues such as quality and design problems, installation difficulties, and warranty claim.
  • Make periodic calls on customers and distributors for product support discussions involving problems, parts, response times, design, and performance.
  • Assign special work duties to each group within the department.
  • Manage the warranty function, working with the Warranty Administrators on any questionable situations regarding warranty coverage and operation.
  • Manage the Technical Writing Department, ensuring the production of all service manuals, technical letters, troubleshooting guides, and training material are up-to-date and distributed globally.
  • Standardize global service processes, ensuring the consistent delivery of high-quality service across all regions.
  • Manage the global training program, reviewing classes offered, locations, attendance, demo units, and budget.
  • Drive continuous improvement initiatives to enhance operational efficiency and expansion.
  • Develop and maintain an effective department through proper selection and management of personnel.
  • Supervise 4 to 10 direct reports, including interviewing, selection, work direction, training, and performance reviews.

Requirements:
  • Bachelor of Science in Mechanical or Electrical Engineering with 10+ years of experience in product application, design or testing or equivalent degree and experience.
  • Competence in Microsoft Office Suite.
  • Strong interpersonal relationship skills that allow being able to work with people in all levels of the organization and with the wide variety of external customers.
  • Strong written and oral communication skills, with ability to communicate clearly and concisely.
  • Good listening skills in order to determine needs of customers and employees.
  • Diplomacy skills, with the ability to work effectively and gain cooperation from a diverse group of individuals.
  • Knowledge of Twin Disc products and applications.
  • Ability to analyze and solve problems appropriately.
  • Ability to understand product issues and effectively communicate findings to customers.
  • Valid Passport.

Work Environment:
  • Racine, Wisconsin.
  • Travel required for customer and Twin Disc entity visits both domestically and internationally up to 30% of the time.
  • Ability to work under a variety of circumstances, including difficult customer situations.

Specialized Knowledge:
  • Skilled in the areas of gearing, clutches, electronics, hydraulic systems and material processes.
  • Knowledge of supervisory practices and principles.

Other Requirements:
  • Strong organizational and time management skills, with the ability to juggle multiple tasks and competing time constraints.