Retail Sales Associate

3 days ago

Kennewick, Washington, United States Office Depot Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Advisor to join our team at Office Depot. As a Retail Sales Advisor, you will be responsible for providing exceptional customer service, driving sales, and maintaining a positive store environment.

Key Responsibilities
  • Provide exceptional customer service by performing duties as cashier, providing logistics support, stocking, restocking, down stocking, inventory control, cleaning the store, and protecting company assets.
  • Perform merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set, and price changes.
  • Follow established sorting and stocking guidelines and complete freight processes, ensuring freight sorting area is organized and setup in accordance with guidelines.
  • Proactively acknowledge and engage every customer to ensure a positive customer experience, utilizing and understanding the selling program to promote the sale of the best solution as well as additional product and/or services solutions.
  • Evaluate customer needs to determine what additional offerings or services that a customer may need, and refer customers to the Contract Sales organization when necessary.
  • Develop personal selling skills and specialized product knowledge through sales and service tools provided, driving Technology, Tech Services, Furniture, and Print sales by supporting all related current programs, new product launches, and special initiatives.
  • Ensure compliance with company policies, procedures, and practices, and support company loss prevention efforts.
  • Successful completion of Tech, Print, and other applicable training and continued education in these areas is expected, up to and including designated certifications, if required.
Requirements
  • High School diploma or equivalent education preferred.
  • No previous experience required.
  • Retail sales experience preferred.
  • Language Skills: Must possess good interpersonal and communication skills, which are necessary to establish a selling relationship with customers and other employees.
  • Basic computer skills.
  • Microsoft Word, PowerPoint, Excel, Access, and G-Mail.
  • Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.
  • Must possess ability to process information/merchandise through POS register system.
  • Must be able to read, count, and write to accurately complete documentation, utilize training tools, and process inventory.
  • Must possess ability to work with computers to process information/inventory through computer systems.
  • Must enjoy interacting with people.

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