Chief Enterprise Systems Officer

1 month ago


New Orleans, Louisiana, United States Insight Global Full time
Executive Director of Enterprise Systems

Insight Global is seeking an experienced Executive Director of Enterprise Systems to lead the operational support of various enterprise information systems. This role involves overseeing the integration of ERP, student information systems, research systems, CRM systems, content management, and workflow automation.

Key Responsibilities:
  • Develop and implement standard operating procedures and project delivery practices to optimize application service delivery.
  • Oversee project communications and supervise staff.
  • Deliver projects on time, on budget, and meeting quality requirements.
Additional Responsibilities:
  • Promote continuous improvement by recommending changes to existing products or services.
  • Manage vendor relationships for support and troubleshooting of core enterprise applications.
  • Work directly with vendors on equipment and software purchases, as well as support and maintenance contracts.
  • Develop and implement IT processes in asset management, change management, incident management, and configuration management.

Insight Global is a company committed to creating diverse and inclusive environments where employees can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex, sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .

Required Skills and Experience:
  • Bachelor's degree in Computer Science, Data Science, Management Information Systems, or a related field.
  • 6+ years of professional experience in a similar position.
  • 6+ years of experience in leading large Enterprise Systems such as ERP or SIS.
  • Leadership experience of large teams.
  • Excellent presentation, organizational, and time management skills.
Nice to Have Skills and Experience:
  • Master's Degree.
  • Experience with IT Service Management (ITSM) and IT Infrastructure Library (ITIL).
  • Higher Education experience.
  • Experience with Enterprise Resource Planning (ERP).

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



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