Gallery Night Audit Specialist

4 weeks ago


Austin, Texas, United States White Lodging Full time
Job Summary:

We are seeking a skilled Gallery Night Auditor to join our team at White Lodging. As a key member of our front desk team, you will be responsible for providing exceptional guest service, balancing hotel and restaurant transactions, and maintaining accurate records.


Responsibilities:

  • Assist guests efficiently, courteously, and professionally in all front desk related functions
  • Provide excellent guest service and respond to emergency situations
  • Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds
  • Consistently follow all credit, cash-handling, and accounting procedures
  • Run various audits and reports and record all revenues and statistics accurately
  • Maintain privacy and confidentiality of all guest and hotel information
  • Effectively respond to and resolve guest concerns or complaints

Requirements:

  • A passion for customer service and a strong attention to detail
  • Ability to work independently while supporting hotel operations
  • Previous hospitality experience is preferred, but not required
  • A willingness to work nights, weekends, and holidays as necessary
  • The ability to lift, carry, or otherwise move up to 10 lbs. regularly and the ability to stand for long periods of time

Benefits:

  • DailyPay option
  • Day 1 Medical, Dental and Vision insurance
  • Vacation/Paid Time Off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • 401(k) with company match
  • Hostcare Resources healthcare concierge
  • Leadership development
  • Tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences


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