Personal Lines Insurance Assistant

1 day ago


Buffalo, New York, United States Patriot Growth Insurance Services Full time
About Promark, A Division of Patriot Growth Insurance Services

We are a leading insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Our mission is to provide our clients with financial security and peace of mind through our state-of-the-art agency management program, dedicated staff, and commitment to integrity, professionalism, and customer service.

Job Overview

We are seeking a Personal Lines Assistant Account Manager to support our team in managing personal insurance accounts. The ideal candidate will assist Account Managers with daily tasks related to policy changes, client inquiries, and issue resolution.

Key Responsibilities
  • Support Account Managers in managing personal insurance accounts
  • Review and process policy endorsements, renewals, and cancellations accurately
  • Assist clients with policy-related inquiries and issue resolution
  • Collaborate with underwriters and insurance carriers as needed
  • Maintain client records and documentation up to date
  • Provide administrative support to the team as necessary
Requirements
  • High school diploma or equivalent; additional certification in insurance is a plus
  • 1- 3 years prior experience in the insurance industry, specifically with personal lines
  • Strong communication and customer service skills
  • Detail-oriented and organized with the ability to multitask
  • Excellent interpersonal and communication skills (both oral and written)
  • Proficient with use of Microsoft Office Suite and products
  • A passion for being part of a team that drives our company to industry leadership
  • Ability to establish and maintain effective working relationships with both peers and clients
What We Offer
  • Competitive salary range: $35,000 - $45,000 depending on experience
  • Comprehensive health and welfare program to employees, family members, and domestic partners
  • Flexible spending account, health savings account, and commuter transit programs
  • Company-paid short-term disability, long-term disability, and group term life
  • Company-paid employee assistance program
  • Paid parental leave
  • Paid holidays
  • Personalized PTO
  • 401(k) plan

Patriot Growth Insurance Services is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on protected characteristics as outlined by federal, state, or local laws.



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