Plumber - HVAC Service Technician
3 weeks ago
Choate's Air Conditioning and Heating Inc. is seeking a skilled and experienced Plumber to join our team. As a Plumber, you will be responsible for providing exceptional customer service, assessing customer needs, and performing service work to meet those needs.
Key Responsibilities:
- Directly interact with customers to understand their plumbing needs and provide solutions
- Inspect customers' current plumbing systems and take notes, measurements, and pictures
- Create estimates and proposals using Choate's pricing, bidding, and sales strategy
- Offer options and upgrades to customers
- Perform plumbing service and maintenance as necessary
- Turn in all previous day's paperwork and collected money to the Plumbing Manager
- Interact with Choate's employees to schedule and coordinate services and troubleshoot problems
- Respond promptly to customer inquiries
- Attend plumbing meetings as scheduled by the Plumbing Manager
- Meet daily, weekly, monthly, quarterly, and yearly goals and quotas as set by the Plumbing Manager
Requirements:
- Three years of residential plumbing service experience
- GED or High School Diploma
- Valid and clean driver's license
- Clean background
- Drug-free
- Own tools
Preferred Qualifications:
- Five (5) years of residential plumbing service experience
- Proficient in drains
- Knowledge of Service Titan
Competencies:
- Goal-oriented
- Punctual
- Strong organizational skills
- Strong communication skills
- Professional appearance
- Ability to multitask
Physical Requirements/ADA:
Applicant must be able to ascend and descend ladders. Applicant must be able to lift up to 50 pounds, unassisted. Work will be performed both in a comfortable indoor facility and outside in the elements. Applicant will experience some interruptions and occasional exposure to demands and pressures from persons other than his/her immediate supervisor.
Vision requirements: Ability to see information in print and/or electronically.
Supervisory Responsibilities:
NONE
BACKGROUND CHECK PERFORMED, DRUG TEST AND REFERENCES REQUIRED
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