Plumber - HVAC Service Technician

3 weeks ago


Collierville, Tennessee, United States Choate s Air Conditioning Heating & Plumbing Full time
Job Overview

Choate's Air Conditioning and Heating Inc. is seeking a skilled and experienced Plumber to join our team. As a Plumber, you will be responsible for providing exceptional customer service, assessing customer needs, and performing service work to meet those needs.

Key Responsibilities:

  • Directly interact with customers to understand their plumbing needs and provide solutions
  • Inspect customers' current plumbing systems and take notes, measurements, and pictures
  • Create estimates and proposals using Choate's pricing, bidding, and sales strategy
  • Offer options and upgrades to customers
  • Perform plumbing service and maintenance as necessary
  • Turn in all previous day's paperwork and collected money to the Plumbing Manager
  • Interact with Choate's employees to schedule and coordinate services and troubleshoot problems
  • Respond promptly to customer inquiries
  • Attend plumbing meetings as scheduled by the Plumbing Manager
  • Meet daily, weekly, monthly, quarterly, and yearly goals and quotas as set by the Plumbing Manager

Requirements:

  • Three years of residential plumbing service experience
  • GED or High School Diploma
  • Valid and clean driver's license
  • Clean background
  • Drug-free
  • Own tools

Preferred Qualifications:

  • Five (5) years of residential plumbing service experience
  • Proficient in drains
  • Knowledge of Service Titan

Competencies:

  • Goal-oriented
  • Punctual
  • Strong organizational skills
  • Strong communication skills
  • Professional appearance
  • Ability to multitask

Physical Requirements/ADA:

Applicant must be able to ascend and descend ladders. Applicant must be able to lift up to 50 pounds, unassisted. Work will be performed both in a comfortable indoor facility and outside in the elements. Applicant will experience some interruptions and occasional exposure to demands and pressures from persons other than his/her immediate supervisor.

Vision requirements: Ability to see information in print and/or electronically.

Supervisory Responsibilities:

NONE

BACKGROUND CHECK PERFORMED, DRUG TEST AND REFERENCES REQUIRED



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