Restaurant Shift Leader
7 hours ago
Zaxby's is more than just a place to eat, it's an indescribable great place to work and have fun with friends while enjoying great food.
We're a team that values leadership, flexibility, and exceptional guest experiences. As a Restaurant Shift Leader at Zaxby's, you will oversee daily operations, manage team performance, and ensure high-quality service standards are consistently upheld.
As a shift leader, you will be responsible for mentoring team members, setting goals, and maintaining operational standards in food service. You will prioritize the guest and team member experience, resolve complaints and concerns in a friendly and respectful manner, and create a culture of high-performance and healthy team morale through recognition and leading by example.
The ideal candidate possesses leadership skills, a positive attitude, and the ability to work a flexible schedule. They should be able to sit, stand, and walk continuously, occasionally stoop, bend, crouch, or climb, including the use of ladders, and frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead.
In this role, you will:
- Create and maintain a positive culture and healthy team morale through recognition and leading by example.
- Mentor, coach, and develop team members and communicate performance concerns to your General Manager.
- Prioritize the guest and team member experience and resolve complaints and concerns in a friendly and respectful manner.
- Ensure service, product quality, and cleanliness standards are consistently upheld.
- Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
- Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests' satisfaction.
Job Requirements
To qualify for this position, you must be 18 years of age or older, have reliable transportation, and be available to work 9 to 28 hours per week. You must also be able to work a flexible schedule, including days, nights, weekends, and holidays, and demonstrate leadership qualities, organizational skills, and the ability to interact cooperatively with others.
Benefits
You will enjoy a competitive salary range of $35,000 - $45,000 per year, depending on experience, plus benefits such as recognition program, employee referral program, 401(k) with employer match, medical insurance, dental insurance, vision insurance, short-term disability, long-term disability, and employer-paid life insurance. You will also have opportunities to advance in your career and participate in paid training and early access to pay.
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