Customer Service Operations Manager
1 week ago
This position is responsible for delivering exceptional client experiences and driving revenue growth in a fast-paced retail environment.
Key Responsibilities:- Provide outstanding customer service, ensuring clients receive personalized attention and support.
- Assume the role of Manager on Duty, overseeing store operations and making informed decisions to drive sales and productivity.
- Utilize tools and reports to analyze performance data, make effective merchandising decisions, and style the store according to division standards.
- Cultivate a positive and inclusive work environment, promoting teamwork and collaboration among associates.
- Maintain accurate records, handle cash transactions with precision, and prepare nightly deposits as needed.
- Bachelor's degree or equivalent experience in a related field.
- A minimum of six months of sales associate experience with ANN INC. or an equivalent retailer, preferably in a leadership capacity.
- Possess excellent communication and interpersonal skills, with the ability to effectively communicate with clients, management, and business partners.
- Demonstrate flexibility and adaptability, with a willingness to work a varied schedule, including evenings and weekends.
- Meet physical demands of the role, lifting up to 20 pounds occasionally and maneuvering around the sales floor, stockroom, and office.
This role is based in Escondido, CA, at Store 1583-North County-ANN-Escondido, CA 92025.
The position type is Regular/Part-time.
About Us:We are committed to creating a diverse and inclusive work environment that values fairness, respect, and open communication. We welcome applications from people with disabilities and offer accommodations upon request.
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