Digital Salesforce Operations Expert

1 week ago


Birmingham, Michigan, United States Belfor Full time

About Us

BELFOR Property Restoration is a leading provider of disaster restoration services in the USA. We have a team of specialists ready to respond 24/7/365, offering the fastest and highest quality service in the industry.

We are committed to restoring not only property but also lives for those affected by disasters, large or small.

Job Overview

We are seeking a highly skilled Salesforce System Administrator to join our team. As a Digital Salesforce Operations Expert, you will play a key role in developing and improving our salesforce platform.

You will be responsible for implementing the program, designing and driving best practice solutions, and supporting implementation, continuous improvement, problem solving, and training.

The ideal candidate will have hands-on experience with Salesforce product knowledge, preferably with certification. They must also possess excellent collaboration and communication skills, as well as proven experience in troubleshooting and providing end-user support.

Responsibilities

  • Develop and improve our salesforce platform
  • Implement the program and design best practice solutions
  • SUPPORT implementation, continuous improvement, problem solving, and training
  • Work closely with our business operations team

Requirements

  • 2+ years of hands-on experience with Salesforce administration, including Field Service
  • Bachelor's degree or professional qualification in a technical discipline (preferred)
  • Salesforce certification (preferred)
  • Excellent collaboration and communication skills
  • Proven experience in troubleshooting and providing end-user support
  • Exceptional project management skills

What We Offer

  • A competitive salary: $85,000 - $115,000 per year
  • A wide range of benefits, including 401(k), medical, dental, vision, disability, life insurance, employee assistance program, paid holidays, and paid time off

Physical Demands

  • Occasional lifting up to 15 pounds
  • Prolonged periods of sitting at a desk and working on a computer
  • Manual dexterity needed for keyboarding and other repetitive tasks
  • The ability to bend, crouch, or stand as necessary


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