Customer Service Representative

4 days ago


Bridgeton, Missouri, United States Entegee Full time
Job Description:

Job TitleCustomer Service Representative

  • Coordinate and manage order processing, shipping logistics, and customer inquiries with strong time management and computer skills.


Responsibilities
  • Handle customer inquiries related to parts and equipment via phone, email, and other communication channels.
  • Manage and coordinate deliveries and pick-ups, ensuring accurate tracking of shipments.
  • Enter orders and quotes into systems, checking inventory availability and processing transactions.
  • Refer unresolved customer issues to appropriate departments for further investigation.
  • Maintain accurate records of customer interactions, including details of inquiries, complaints, and actions taken.


Pay Details: $18.00 to $22.00 per hour

Benefits: Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan.

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