Customer Service Representative
4 days ago
Job TitleCustomer Service Representative
- Coordinate and manage order processing, shipping logistics, and customer inquiries with strong time management and computer skills.
Responsibilities
- Handle customer inquiries related to parts and equipment via phone, email, and other communication channels.
- Manage and coordinate deliveries and pick-ups, ensuring accurate tracking of shipments.
- Enter orders and quotes into systems, checking inventory availability and processing transactions.
- Refer unresolved customer issues to appropriate departments for further investigation.
- Maintain accurate records of customer interactions, including details of inquiries, complaints, and actions taken.
Pay Details: $18.00 to $22.00 per hour
Benefits: Medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan.
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