Field Network Engineer
4 weeks ago
Job Summary:
Fusion IT LLC is seeking a highly skilled Field Network Engineer to join our team. As a Field Network Engineer, you will be responsible for assisting and supporting the design and implementation of client physical network and data system infrastructures, hosted and cloud environments, as well as providing technical assistance to team members with networking & data systems solutions and administrative requests.
Key Responsibilities:
- Assist in the design and implementation of engineered Layer2 network solutions including wireless, WAN and LAN connectivity, routers, firewalls, and security.
- Assist to design and implement disaster recovery solutions as related to the client network environment.
- Provide IT support relating to issues with the internal systems and network infrastructure.
- Support services for Microsoft related technologies: Windows Server, and windows networking technologies.
- Support services for virtualization technologies: VMware, Citrix, and Microsoft.
- Remote access solution support: VPN, connectivity support for Terminal Services, Citrix and other remote access solutions.
- Administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review.
- Document maintenance for all computer systems and network infrastructure.
Requirements:
- Professional IT Certifications, such as: Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, Cisco CCNA, or VMware VCP.
- Above average interpersonal skills: such as telephony skills, written communication and documentary skills, active listening and customer-care.
- Actively served 2 to 5 years' building knowledge and experience supporting and engineering layer 2 network and data systems infrastructure in the field or on-site for a single employer.
- Demonstrate technical diagnostic skills for providing effective resolution.
- Ability to multi-task, adopt and adapt to changes quickly.
- Technical awareness: ability to match resources to technical issues appropriately.
- Service awareness of all organization's key IT services for which support is being provided.
- Understanding of support tools, techniques, and how technology is used to provide IT services.
- Typing skills to ensure quick and accurate entry of service request details.
- Self-motivated with the ability to work in a fast moving environment
What We Offer:
Fusion IT LLC offers a competitive salary commensurate with proven experience. Benefit offerings include personal insurances: health, dental, vision, short & long term disability, life insurance, paid time off, holidays and matching retirement plan. The company also promotes professional and personal growth with certification incentives and other programs.
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