Customer Experience Manager

4 weeks ago


Sacramento, California, United States The Lash Lounge Roseville - Nugget PlazaSacramento - DOCO Full time
Job Overview

We are seeking a highly motivated and experienced Customer Concierge Lead to join our team at The Lash Lounge Roseville - Nugget Plaza/Sacramento - DOCO. As a key member of our team, you will be responsible for providing an exceptional customer experience to all our guests, driving membership sales, and cultivating a positive work environment.

Key Responsibilities
  • Increase membership sales and retail sales
  • Greet visitors and provide an excellent customer experience
  • Book appointments in person or by phone
  • Maintain a clean and inviting environment
Requirements
  • 1+ years customer service or retail sales experience
  • Strong attention to detail
  • Ability to multitask in a fast-paced environment
  • Ability to work some weekends and some evenings
Why Work with Us
  • Industry-leading compensation - Hourly wage + Sales Commission
  • Extensive training and support
  • Excellent growth opportunities
  • Free Eyelash Extensions and generous discounts on retail


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