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Director, Client Account Manager
4 weeks ago
Zinnia is a leading insurance technology company that is revolutionizing the way people buy, sell, and administer insurance products. Our innovative solutions and data insights are transforming the insurance experience for shoppers, advisors, and insurers alike.
Job Title: Director, Client Account ManagerWe are seeking a highly experienced and strategic Director, Client Account Manager to lead and manage key client delivery relationships. As a key member of our team, you will be responsible for driving overall client and end-customer experience, measuring success through client satisfaction, strategic leadership, and optimized client support.
Key Responsibilities:- Collaborate with clients to understand their business needs and develop strategic plans to meet those needs.
- Lead and manage client delivery teams to ensure successful project execution and client satisfaction.
- Develop and maintain strong relationships with key client executives and stakeholders.
- Identify and pursue new business opportunities and growth strategies.
- Manage and optimize client budgets and financials to ensure maximum ROI.
- Stay up-to-date with industry trends and developments to ensure Zinnia's solutions and services remain competitive and relevant.
- Minimum 12 years of experience in relationship management, consulting, or leadership roles.
- Proven track record of success in driving client satisfaction and growth.
- Strong strategic thinking and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong leadership and team management skills.
Zinnia offers a competitive salary range of $180,000 - $220,000, dependent on skills and location. We also offer a comprehensive benefits package, including health/dental insurance, parental leave, profit sharing, 401(k), and tuition reimbursement. Our company culture values innovation, collaboration, and continuous learning, and we offer opportunities for professional growth and development.
If you are a strategic and results-driven professional with a passion for delivering exceptional client experiences, we encourage you to apply for this exciting opportunity to join our team at Zinnia.