Desktop Support Specialist in White Sands, New Mexico

4 weeks ago


White Sands, United States Virtual Service Operations Full time

Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in White Sands, New Mexico.

In this role, you will be part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:

  • Provide Workstation Software Break Fix support
  • IMAC – PC Install, Moves, Adds and Changes
  • Image Loads
  • Asset Recovery
  • Asset tagging
  • Printer Support
  • Client Center (Tech Bar) Support
  • IT Service Management Updates
  • Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned

Previous working experience in Desktop Support is desired, however, training will be provided for all entry-level new hires.

Knowledge of PC Imaging, experience with change management and incident management, and experience with using tools such as ServiceNow, Bomgar, LapLink, and Secure Disk Wipe are required.

Please note that pursuant to a government contract, this specific position requires U.S. citizenship status.

We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more. For more information, please visit our website at https://vso-



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