Patient Services Specialist

1 week ago


Palatka, Florida, United States Florida Cancer Specialists & Research Institute Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Services Specialist to join our team at Florida Cancer Specialists & Research Institute. As a key member of our front office staff, you will be responsible for handling various clerical duties, providing exceptional customer service, and supporting our healthcare team.

Key Responsibilities
  • Manage front office operations, including answering phones, responding to emails, and greeting patients
  • Perform various administrative tasks, such as data entry, filing, and record-keeping
  • Provide excellent customer service to patients, families, and healthcare professionals
  • Assist with scheduling appointments, managing patient flow, and coordinating with healthcare teams
  • Maintain accurate and up-to-date patient records, including demographic and medical information
  • Develop and implement effective solutions to improve front office operations and patient satisfaction
Requirements
  • High School Diploma or equivalent required
  • Previous experience in a healthcare setting preferred
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment with multiple priorities
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A chance to make a meaningful difference in the lives of our patients and their families


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