Overnight Grocery Team Member
3 weeks ago
Job Description
As a key member of our overnight team, you will provide critical support to our grocery department, ensuring seamless operations and exceptional customer service. Your responsibilities will include receiving and preparing product, maintaining the sales floor, displays, and back stock in accordance with our high standards. You will also be responsible for accurately sorting and scanning waste, maintaining production standards, and stocking and cleaning shelves, bins, and food preparation areas.
Key Responsibilities
- Ensure product meets our quality standards.
- Audit and accurately sort and scan waste.
- Maintain production standards and efficiency.
- Stock and clean shelves, bins, and food preparation areas.
- Maintain back stock in good order.
- Process DC and UNFI invoices for product delivered outside store receiving hours.
- Properly check-in product and report miss-picks to team leadership.
- Receive product from receiving location to sales floor or appropriate back stock spaces.
- Aid in receiving and sorting overnight deliveries for other teams.
- Arrive to work station on time, appropriately groomed, dressed and ready to work; work all scheduled shifts and attend required trainings and meetings.
- Provide excellent customer service, address needs of customers in a timely and effective manner and model suggestive selling techniques; answer phones and pages promptly and courteously.
- Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
- Follow and comply, or ensure compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
- Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment; maintain equipment in accordance with WFM cleanliness and safety standards.
- Perform opening, mid, and closing duties as assigned; ensure accuracy of signs and pricing.
- Immediately report safety hazards and violations.
- Perform other duties as assigned by store, regional, or national leadership.
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