Clinical Operations Manager

3 weeks ago

Tacoma WA USA, United States The Arora Group Full time

Job Summary:

The Arora Group is seeking a highly skilled Clinical Operations Manager to coordinate complex clinical operations at a facility that houses individuals detained by Immigration and Customs Enforcement.

The successful candidate will provide direct supervision to all contract personnel, work closely with the Government Technical Monitor to ensure Contract staff orientation, training, and competency assessments are completed, and plan, schedule, assign, and direct contract staff in accordance with the contract and mission requirements.

Key Responsibilities:

  • Provide front-line supervision and management to all Vendor staff under their purview.
  • Plan, schedule, assign, and direct contract staff.
  • Coordinate and conduct site visits for staff candidates.
  • Perform personnel and Human Resources related functions.
  • Complete staff evaluations 90 days after hire and annually thereafter.
  • Establish and maintain a strong and positive working relationship with the on-site Government Technical Monitors (GTM).
  • Work closely with the GTM to ensure Contract staff orientation, training, and competency assessments are completed with no interruptions to the daily operations.
  • Produce reports regarding contractor productivity and monitor contractor compliance with IHSC policy for all contract staff at the site.
  • Review identified patient records to assess adequacy of record keeping, and implementation of appropriate clinical guidelines and policy compliance.
  • Meet regularly with government technical monitors to ensure coordination and collaboration of staffing.
  • Ensure discipline Specific clinical and administrative in-services are provided for contract staff in accordance with agency policies and accreditation standards.
  • Lead or delegate the orientation and training within licensing scope and in accordance with agency policy, of new contract personnel to protocols, requirements, and the specifics of the patient population.
  • Serve as a team member for analyzing established protocol practices and identifying areas for improvement.
  • Participate with developing recommendations for improved efficiency of patient care.
  • Assist with program/project design activities, strategy development, problem resolution, and project implementation.
  • Perform record keeping functions in accordance with program policies and position.
  • Maintain functional proficiency and ease of use utilizing agency s electronic health records.
  • Complete all initial, annual and ad hoc training as required/assigned.
  • Maintain patient confidentiality, and confidentiality of medical records, in compliance with the Privacy Act and HIPAA regulations in all work activities.

Requirements:

  • Bachelor s Degree, from an accredited school reviewed by the Department of Education, in Nursing, Health Care Administration, Public Health or a related field.
  • Minimum three (3) years of supervisory experience in a complex health care setting as an administrator with strong business and management skills.

About The Arora Group:

The Arora Group is an award-winning, Joint Commission-certified nationwide healthcare services company that, for over 25 years, has provided medical care to individuals in need.

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