Automotive Service Advisor
4 weeks ago
We are seeking a highly skilled and customer-focused Automotive Customer Service Advisor to join our team at Pep Boys. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and contributing to the growth of our organization.
Key Responsibilities- Customer Service: Provide first-class customer service, engage with customers, and build trust through effective communication and problem-solving skills.
- Service Desk Operations: Manage service desk operations, including scheduling appointments, work order and register transactions, and thorough vehicle inspections.
- Product Knowledge: Develop and maintain expertise in automotive products and services, including parts and service knowledge.
- Team Collaboration: Work collaboratively with management and colleagues to achieve business objectives, resolve customer issues, and maintain a safe and healthy work environment.
- Physical Demands: Meet the physical demands of the job, including frequent lifting, standing, and walking, and safely operating a motor vehicle.
- Education: High school diploma or equivalent required.
- Experience: One year of related experience in the automotive service environment, with sales experience preferred.
- Skills: Strong verbal communication skills, basic knowledge of mathematical concepts, and ability to work Days, Nights, Weekends, and Holidays.
At Pep Boys, we value our employees and offer a range of benefits, including competitive pay, opportunities for career growth, and a positive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Automotive Repair Store Manager
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