Medical Receptionist Role with Competitive Pay

1 week ago


Newington, Connecticut, United States Optum Full time
About ProHealth Physicians

As part of OptumCare, ProHealth Physicians has established itself as Connecticut's leading primary care physician organization since its inception in 1997. With over 90 locations across the state, our team of primary care doctors and specialists provides exceptional care to more than 360,000 people statewide.

We take pride in being a C.M.S. approved Accountable Care Organization (ACO), covering over 30,000 Medicare patients associated with our community-based primary care providers. Additionally, we have earned national recognition as a NCQA Level III Medical Home, showcasing our commitment to progressive leadership and quality care.

Job Opportunity for Medical Receptionist

We are currently seeking a friendly, patient-focused, and detail-oriented Medical Receptionist to join our team on a full-time basis. The successful candidate will work Monday through Thursday, with varied schedules between 8 am and 6 pm, Friday from 8 am to 5 pm, and rotating Saturdays from 9 am to 1 PM. There may be opportunities to float to local practices in the region for coverage.

The ideal candidate will be responsible for:

  • Scheduling and triaging appointment requests according to approved protocols
  • Consulting medical assistants or licensed clinicians for clinical decision-making when necessary
  • Greeting patients and conducting check-in processes
  • Monitoring daily reminder call logs to reschedule appointments as needed
  • Scanning and indexing documents into the EHR, ensuring necessary documents are available before patient visits
  • Closing payment batches at the end of each shift and balancing them according to ProHealth cash control procedures
  • Maintaining knowledge of current OSHA and ProHealth policies
Why Choose UnitedHealth Group?

We offer a comprehensive benefits package, including:

  • Paid Time Off and 8 paid holidays
  • Medical Plan options with Health Spending Accounts or Health Savings Accounts
  • Dental, Vision, Life & AD&D Insurance, Short-term Disability, and Long-Term Disability coverage
  • 401(k) Savings Plan and Employee Stock Purchase Plan
  • Education Reimbursement, Employee Discounts, and Employee Assistance Program
  • Employee Referral Bonus Program and Voluntary Benefits
Requirements and Qualifications

To be considered for this role, you must possess:

  • A High School Diploma or equivalent
  • At least 1 year of customer service and/or receptionist experience

Preferred qualifications include experience working with electronic health records, knowledge of medical terminology, office administrative experience in a medical environment, and customer service skills in retail or hospitality settings.

This is an excellent opportunity to grow your career in a dynamic and supportive environment. We estimate the hourly salary range for this position to be $16.00 to $28.27 per hour, based on factors such as location, education, work experience, and certifications. Our comprehensive benefits package and performance rewards make us an attractive choice for professionals seeking a fulfilling career.



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