Medical Assistant

4 weeks ago

Groton, Connecticut, United States UnitedHealth Group Full time

Medical Assistant Opportunity

We are seeking a skilled Medical Assistant to join our team at ProHealth Physicians, part of the Optum family of businesses. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our care team in delivering high-quality services.

Key Responsibilities:

  • Provide patient care, clinical summary, and direction on next steps or follow-up
  • Perform phlebotomy for patients as needed
  • Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
  • Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
  • Carry out standing orders consistent with practice policies and procedures
  • Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
  • Schedule tests, treatments, and follow-up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
  • Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
  • Monitor task buckets in order to respond to tasks in a timely manner, follow up on overdue orders/worklists, and monitor status of critical referrals
  • In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
  • Assist care team to assure smooth office operation and delivery of excellent service through teamwork
  • Maintain knowledge of current coding, OSHA, and CLIA regulations and company policies
  • Adhere to all patient safety initiatives and infection control regulations

Requirements:

  • Graduate of an accredited Medical Assistant program
  • Certified Medical Assistant, or the ability to obtain CMA/RMA within 120 days of hire
  • Intermediate level of computer proficiency in Microsoft Office

Preferred Qualifications:

  • 1+ years of MA experience in a primary care setting
  • Experience working with an electronic health record (i.e. Epic)
  • Knowledge of medical terminology

Benefits:

UnitedHealth Group offers a comprehensive benefits package, including a competitive salary, incentive and recognition programs, equity stock purchase, and 401(k) contribution. We are an equal employment opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity, or expression, marital status, genetic information, or any other characteristic protected by law.

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