Help Desk Solutions Expert

1 week ago


Phoenix, Arizona, United States TEKsystems Full time

Join a dynamic team at TEKsystems, where you will have the opportunity to work on cutting-edge projects as a Service Desk Analyst. This is an exciting role for individuals who are passionate about delivering exceptional customer service and technical support.

We are looking for highly motivated and organized professionals with a strong background in IT service management. As a Service Desk Analyst, you will be responsible for providing timely and effective support to end-users, resolving technical issues, and escalating complex problems to senior technicians.

This position requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. If you are a detail-oriented individual with a passion for technology and customer satisfaction, we encourage you to apply.

The ideal candidate will have 2+ years of experience working in a service desk or customer service environment, with a minimum of 1 year technical support experience. Experience using ITSM platforms (SmartIT / Remedy, ServiceNow, Cherwell) and remote support tools (SCCM, Software Center, Client Center Configuration Manager) is also essential.

In return for your hard work and dedication, you can expect a competitive salary of $65,000 - $85,000 per annum, depending on experience. Our company offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as a generous 401(k) matching program.

You will have the opportunity to work in a state-of-the-art facility, equipped with the latest technology and tools. Our company prioritizes employee growth and development, offering regular training sessions and career advancement opportunities.



  • Phoenix, Arizona, United States TEKsystems Full time

    **Job Summary:**We are seeking a highly skilled Help Desk Specialist to join our team at TEKsystems. As a Service Desk Analyst, you will be the primary point of contact for employees experiencing technical issues with their desktops and other equipment.The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to...


  • Phoenix, Arizona, United States Insight Global Full time

    About the RoleInsight Global is seeking a highly skilled Help Desk Specialist to provide top-notch support to our client's retail operations.Key ResponsibilitiesProvide tiered support for call-in, email, or chat-generated incidents, utilizing incident management, knowledge base, and request fulfillment processes.Manage entered activity data for timeliness,...


  • Phoenix, Arizona, United States TEKsystems Full time

    Job DescriptionWe are seeking an experienced Help Desk Technical Support Specialist to join our team. This role will provide technical support and assistance to internal clients via phone, chat, and remote access.Responsibilities:Diagnose and troubleshoot end-user desktop application issues and provide timely resolutions.Provide incident status updates to...


  • Phoenix, Arizona, United States The Jacobson Group Full time

    The Jacobson Group is seeking a highly skilled and detail-oriented Help Desk Support Agent to join our team. As a key member of our Small Commercial Insurance Help Desk Team, you will be responsible for providing exceptional customer service to both external and internal customers.Job DescriptionWe are looking for an individual with excellent communication...


  • Phoenix, Arizona, United States TEKsystems Full time

    Job RequirementsTEKsystems is seeking a skilled Service Desk Analyst to join their team after a company-wide merger. This person will be working on a collaborative team, providing support for employees on-boarding, off-boarding, and switching locations. The ideal candidate will have experience with desktop support, new user setup, and scripting/imaging.Key...


  • Phoenix, Arizona, United States Holiday Inn & Suites Phoenix Airport North Full time

    OverviewHoliday Inn & Suites Phoenix Airport North seeks a Front Desk Agent to provide exceptional guest experiences and drive revenue growth. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.ResponsibilitiesGreet and welcome guests, ensuring a warm and friendly experience...


  • Phoenix, Arizona, United States USAA Full time

    Are you looking for a challenging career that combines financial expertise with excellent communication skills?We're seeking a Senior Retirement Solutions Expert to join our team at USAA. In this role, you will play a key part in helping our military members and their families achieve financial security throughout their retirement journey.About the...


  • Phoenix, Arizona, United States Four Peaks Environmental Science and Data Solutions Full time

    Job OverviewWe are seeking an accomplished Water Resources Expert to join our team at Four Peaks Environmental Science and Data Solutions. This is an exceptional opportunity to leverage your expertise in environmental sciences or engineering, project management, and technical leadership to drive meaningful outcomes for our clients.


  • Phoenix, Arizona, United States MBI Industrial Medicine Full time

    About MBI Industrial Medicine:We are an industry leading operator of occupational medical clinics, providing accessible and convenient care to individuals injured at work throughout Arizona, California, Colorado, Nevada, Texas, and maintain our corporate office in Phoenix, AZ.Job Overview:The Service Delivery team is the first point of contact that receives...


  • Phoenix, Arizona, United States Farnsworth Group Full time

    Farnsworth Group is a leading engineering, architecture, and surveying firm with over 500 employees nationwide. As a Help Desk Specialist, you will be part of our dedicated team providing top-notch IT support to our staff in Phoenix, AZ.About the RoleThis onsite position requires a high level of technical expertise and exceptional communication skills to...


  • Phoenix, Arizona, United States Rand SIM Full time

    Job OverviewRand SIM is seeking a highly skilled Optical Simulation Expert to join our team as we continue to drive growth in the Ansys CAE solutions and engineering simulation consulting services market.


  • Phoenix, Arizona, United States Motorola Solutions Full time

    Unlock Your Potential as a Flex Solution ArchitectAbout the Role: Motorola Solutions is seeking a skilled Flex Solution Architect to drive innovation in public safety solutions.We are looking for an expert who can interpret business requirements into technical architecture and deploy the Flex solution. The ideal candidate will have strong knowledge of Linux...


  • Phoenix, Arizona, United States Quest Global Full time

    Job OverviewWe are seeking a highly skilled Technical Solutions Expert to join our team at Quest Global.This role will be responsible for providing technical support and guidance to customers who use our products. The successful candidate will work closely with customers, product management, and engineering teams to troubleshoot and resolve complex technical...


  • Phoenix, Arizona, United States GPW and Associates, Inc. Full time

    GPW and Associates, Inc. is a premier provider of management, accounting, and tax compliance services for captive insurance companies. We are seeking an experienced Insurance Solutions Expert to join our team.About the RoleWe are looking for a highly motivated and organized individual to assist in the development and maintenance of domestic and offshore...


  • Phoenix, Arizona, United States Cyclotron, Inc. Full time

    Discover a new career path as a Cybersecurity Expert at Cyclotron, Inc., specializing in enterprise Microsoft solutions.About the RoleWe are seeking an experienced and skilled Security Architect to join our team. As a Security Architect at Cyclotron, you will design, implement, and execute enterprise deployments of Microsoft Defender XDR and Microsoft...


  • Phoenix, Arizona, United States INSPYR Solutions Full time

    Inspyr Solutions is a national expert in delivering flexible technology and talent solutions, strategically aligning industry and technical expertise with clients' business objectives and cultural needs.The estimated annual salary for this role is $110,800 - $124,800, based on a 40-hour workweek and an hourly rate of $55-60.This Technical Expert position...

  • Neurosurgery Expert

    4 days ago


    Phoenix, Arizona, United States HealthOp Solutions Full time

    Job OverviewHealthOp Solutions is seeking a highly skilled Neurosurgeon to join our team.Estimated Salary: $475,000 - $700,000 per yearLocation: Phoenix, AZJob DescriptionA Neurosurgery Expert plays a critical role in the diagnosis, surgical treatment, and management of disorders that affect the nervous system. This position requires exceptional...


  • Phoenix, Arizona, United States TEKsystems Full time

    A key member of the TEKsystems IT Support team, you will be responsible for providing intermediate-level & Tier 2 Help desk support. With at least 3+ years of hands-on experience in Help Desk/Service Desk/Customer Support, you will be the single point of contact between the end-user and other IT resources. Your key responsibilities will include first-level...


  • Phoenix, Arizona, United States Evidence Solutions, Inc. Full time

    Job DescriptionWe seek an experienced Highway/Roadway Expert Witness consultant with a strong background in highway and roadway design, construction, and safety. The ideal candidate will have a proven ability to provide expert analysis and testimony in legal cases.Key Responsibilities:Provide expert analysis on highway and roadway-related cases, including...


  • Phoenix, Arizona, United States Emcor Inc Full time

    About the RoleWe are seeking a highly skilled Automation Service Specialist to join our team at Mesa Energy Systems, a leading provider of mechanical and electrical construction and facilities services. As an expert in building automation systems, you will be responsible for designing, implementing, and maintaining complex control systems for commercial and...