Healthcare Advocate

4 weeks ago


Johnson City, Tennessee, United States Ballad Health Full time

Job Summary:

Ballad Health is seeking a skilled Healthcare Advocate to join our team. As a Community Health Support Specialist, you will play a vital role in addressing the unmet health-related social needs of our patients.

Key Responsibilities:

  • Provide hands-on assistance to individuals in need, identifying and addressing social determinants that impact their health.
  • Work closely with care team members to implement programs and connect patients with community resources.
  • Conduct personal interviews, screenings, and create action plans to support patients in achieving their health goals.
  • Document and track navigation activities and outcomes, including encounters, contact attempts, and preparation of person-centered action plans.
  • Collect and report data to inform program development and improvement.

Requirements:

  • Bachelor's degree in a healthcare-related field or Associate's degree with four years of experience.
  • Experience working with individuals and communities to link to services, support resource attainment, and address health equity and social determinant insecurities.
  • Valid and active driver's license and CHW certification preferred.

Work Environment:

This is a day shift position with rotating weekends. No on-call requirements. Travel is not required.



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